Exchange Operations Analyst

This position will see you working within the Singapore Exchange Operations team and deal with all Exchange related tasks from monitoring LMAX markets to onboarding and supporting Exchange members and clients.

Main Duties & Responsibilities: 

• Dealing with Exchange Members, Liquidity Providers, Prime Brokers, Central Counterparties, post-trade vendors and market data vendors to ensure the smooth daily operation of the Exchange 

• Exchange members include global top tier banks, HFTs, hedge-funds and institutional clients 

• Responsible for end-to-end technical onboarding of new and existing Exchange members and clients. 

• Provide Operational and Technical support to Exchange members, third parties and clients involving FIX & API integration, network, account and trade flow setups 

• Monitor Member Credit Limits and liaise with Banks and Prime Brokers for credit limit administration 

• Maintain and monitor the markets and the operation of the exchange 

• Investigate and resolve pricing and trade queries/breaks, and perform trade reconciliations throughout the day 

• Manage, prioritise and escalate defects raised by members/third parties with the development team to meet member needs, while managing member expectations and deadlines 

• Monitor corporate actions and currency holidays 

• Shift work to cover and overlap London and New York time zones, including weekend on-call shifts 

• Build relationships with Exchange Members’ technical support and onboarding teams 

• Liaising closely with various internal teams including Sales, IT/Development, Compliance, and Finance 

• A bachelor’s degree in finance, economics, computer science, or a related field. 

• Basic understanding of financial markets and trading systems. 

• Strong problem-solving and analytical skills. 

• Excellent communication and teamwork abilities. 

• Willingness to work in a fast-paced environment with a steep learning curve. 

• Ability to work shifts as required by operational demands. 

• 25 days of holiday 
• Bonus 
• Pension: CPF 
• Private medical and dental coverage 
• Term Life 
• Personal Death and Accident Insurance  
• Wellness contribution program with access to ClassPass 
• Plumm Platform 
• Five volunteering days 
• Give as You Earn initiative