Executive, Case Audit

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission - To Serve Mankind - to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

Key Responsibilities:

• Review assigned case recordings monthly.
• Identify and flag any concerning, high-risk, or non-compliant case recordings in accordance with organisational guidelines.
• Highlight patterns or recurring issues observed across cases, where relevant.
• Document and report flagged cases clearly and concisely to the designated supervisor/manager.
• Maintain confidentiality and professionalism when handling all case information.

Scope of Work:

• The role primarily involves reviewing written case recordings rather than direct casework.
• Focus is on quality assurance and early identification of potential concerns.

Competencies / Requirements:

• Strong attention to detail.
• Ability to assess case documentation critically and objectively.
• Basic understanding of case management principles (preferred).
• Good written communication skills for reporting findings.
• High level of integrity and confidentiality.

Minimum Diploma in any field

This role will support the five Family Service Centres (FSCs) within THKMC in conducting case audits to ensure compliance and quality standards. Travelling between centres wil be required.