Executive, Higher Education 7

1.      RESPONSIBILITIES

Lecturer Support

• Coordinate lecturer recruitment, appointment, deployment, and onboarding.

• Manage class scheduling, including timetabling, venue allocation, and teaching assignments.

• Administer teaching and marking fee payments accurately and in a timely manner.

• Provide operational, academic and logistics support to lecturers to ensure smooth class delivery.

• Work closely with university partners and academics to address teaching, assessment, and student-related issues.

• Coordinate course evaluations, class observations and end-of-semester lecturer feedback.

• Build strong working relationships with local and visiting lecturers.

• Initiate continuous improvement efforts to enhance lecturer satisfaction and teaching quality.

• Compile teaching award lists for management review

Operational Support

• Perform administrative and operational duties to support programme delivery.

• Liaise with internal stakeholders (e.g. Scheduling, IT, Facilities, Library) on programme-related matters.

• Collaborate with university partners and operational teams to plan, organise and implement processes and work activities.

• Coordinate programme structure, module changes, curriculum updates and system setup.

• Prepare and disseminate lecturer and student communications.

• Prepare and maintain documentation and ensure operational processes are in compliance with internal and external quality assurance requirements.

• Compile and generate statistical reports when required.

• Drive continuous improvement initiatives to enhance processes and operational efficiency.

   

Customer Service

• Offer prompt and quality service  to both internal and external stakeholders.

• Manage and address student and lecturer feedback professionally and in a timely manner.

   

Marketing and Institute-wide activities

• To participate in Open House and support outreach events.

• To support other marketing related functions when assigned.

• To support institution-wide graduation and examination duties.

   

2. JOB REQUIREMENTS

• (a) Academic Qualification and Work Experience

• • Degree with minimum 1-2 years of relevant working experience

• (b) Personal Attributes

   

• • Strong planning, organisation, and time-management skills, able to perform under pressure.

  • Meticulous, process-oriented, and results-driven.

  • Independent, resourceful, and able to multi-task in a fast-paced environment.

  • Collaborative team player with good communication skills, able to work cross-functionally.

  • High learning agility, adaptable and proactive in driving improvements.

  • Proficient in Microsoft Office, particularly MS Excel.

     

We regret that only shortlisted candidates will be notified.