Executive Manager (Compliance & Ops Branch)

[What the role is]

[What you will be working on]

You will be responsible for the following:

• Manage appointed contractors and other parties involved in facilities management to achieve optimal maintenance standard
• Oversee the maintenance of equipment and machineries within the facilities to ensure smooth and efficient operations
• Coordinate with the respective contractors and manage contracts, to ensure work is followed up promptly and in compliance with contract requirements
• Track work progression and ensure reports are submitted as scheduled
• Work with the relevant agencies and stakeholders works for related works
• Monitor and track timely approval of requirement, issuance of Purchase Orders (POs) and manage payment to contractor/ vendors
• Conduct regular Workplace Safety and Health (WSH) meetings and toolbox.
• Attend to, investigate, and resolve feedback from members of public and stakeholders
• Manage/ plan/ participate in operations for special annual festivals such as Qing Ming and Lunar 7th Month
• Review and monitor current processes to enhance productivity and service standards
• Handle and manage feedback/appeals from members of public
• Perform other duties assigned by supervisor

[What we are looking for]

The ideal candidate would possess the following qualities:

• At least 5 years of working experience in facilities management, environmental public health, or other fields with operations or service management in a leadership position
• Experience in contract management and leading a team
• Able to lead, interact and foster teamwork
• Able to handle adverse situations and difficult customers
• Proficient in Microsoft Office Applications
• Good problem-solving, writing & communication skills
• Pay attention to the fine details, organised and able to multi-task
• Mature, independent, responsible and resourceful
• Self-driven and always ready to strive for improvement
• Willing to work in after-death care services environment
• Able and willing to work on weekends and public holidays