Facility Management Lead

Aon is in the business of better decisions

At Aon, we shape decisions for the better to protect and enrich the lives of people around the world.

As an organization, we are united through trust as one inclusive team and we are passionate about helping our colleagues and clients succeed.

What the day will look like

• Facility Administration
• Administer facultative facilities from onboarding through renewal and mid-term changes.
• Maintain facility guidelines, rating tools, aggregates, capacity trackers, and documentation.
• Monitor utilization, flag capacity issues, and support facility performance reviews.
• Placement & Technical Support
• Prepare and check submissions, quotes, line slips, binders and endorsements for facultative placements.
• Gather and validate risk data, ensuring it aligns with facility terms and underwriting criteria.
• Liaise with reinsurers to obtain and confirm terms, resolve queries, and progress placements to bind.
• Documentation, Data & MI
• Ensure accurate and timely issuance of policy documentation, slips, endorsements, and bordereaux.
• Maintain high-quality electronic records in broking and policy administration systems.
• Produce facility MI (utilization, premium, loss and pipeline reports) and support audit/compliance needs.
• Client & Market Service
• Support brokers in responding to client and market queries on facultative placements and facilities.
• Assist in preparing client summaries of cover, renewal packs, and placement reports.
• Team Contribution
• Provide guidance to junior support staff and share technical knowledge on facultative facilities.
• Contribute to process improvements and standard operating procedures.

Skills and experience that will lead to success

• Solid experience in (re)insurance broking support or operations, ideally in facultative reinsurance or specialty lines.
• Understanding of facultative facilities / delegated arrangements and related documentation.
• Strong attention to detail, data accuracy, and document quality.
• Good written and verbal communication skills; comfortable working with brokers, clients, and reinsurers.
• Proficient in Excel and core MS Office tools; experience with broking / policy admin systems preferred.
• Progress toward professional insurance qualifications (e.g., CII or equivalent) is advantageous.

How we support our colleagues

In addition to our comprehensive benefits package, we encourage an inclusive workforce. Plus, our agile environment allows you to manage your wellbeing and work/life balance, ensuring you can be your best self at Aon. Furthermore, all colleagues enjoy two “Global Wellbeing Days” each year, encouraging you to take time to focus on yourself.  We offer a variety of working style solutions for our colleagues as well. 

Our continuous learning culture inspires and equips you to learn, share and grow, helping you achieve your fullest potential. As a result, at Aon, you are more connected, more relevant, and more valued.

Aon values an innovative and inclusive workplace where all colleagues feel empowered to be their authentic selves. Aon is proud to be an equal opportunity workplace.

Aon provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, creed, sex, sexual orientation, gender identity, national origin, age, disability, veteran, marital, domestic partner status, or other legally protected status. 

We are committed to providing equal employment opportunities and fostering an inclusive workplace. If you require accommodations during the application or interview process, please let us know. You can request accommodations by emailing us at [email protected] or your recruiter. We will work with you to meet your needs and ensure a fair and equitable experience.