Field Network Engineer

Role: Field Network Engineer

Location: Singapore

We are partnering with a leading telecom client to hire a Field Network Engineer as part ofEnterprise Field Operation Team plays a key role in supporting enterprise services and are responsible in link testing, installation, testing and maintaining equipment’s such as routers, switches, convertors and Telecommunication equipment’s for the enterprise services.

Responsibilities:

• To support field activities both on-site & off-site, such as configuration & installation, equipment management, also submission of site access requests, assignment of orders to engineers or vendors.
• Liaise with stakeholders (PM, AM, Teir3, vendors etc ) to support link testing & activation and ensure end-to-end connectivity.
• Configure routing protocols (e.g. OSPF, BGP, static routes) on routers as per network design.
• Conduct acceptance tests: RFC2544, BER tests, OTDR tests, signal level measurements, ping/trace tests
• Validation circuit design with test result to determine compliance with the design/contract specifications 
• Document test results and sign off with customer/operations.
• Troubleshoot service outages across transmission layers (L1/L2) and IP/MPLS layers (L3).
• Diagnose hardware faults in routers, switches, fiber, power units, and transmission nodes.
• Restore degraded links or alarms (LOS, LOF, AIS, low signal, link flap).
• Liase with NOC or vendor when required.
• Tracking of order closure & status
• Prepare site reports, installation logs, maintenance checklists.
• Update CPE inventory records in system 
• Record fault history and recommendations.
• Verification of vendor’s claims

Requirements

• Degree/Diploma/ITE holder in Computer Science, Electrical / Electronic Engineering, Telecommunication Engineering
• At least 1-2 years of experience in supporting enterprise network 
• Experience in configuring routers /firewall/switches/convertors
• Ability in performing 24x7 standby duties
• Possess a Class 3 driving Licenses is essential
• Strong communications skills with stakeholders at all levels
• Basic soft skills in Microsoft office
• Fresh Graduates are welcome to apply. 
• Must be physically based in Singapore and holding Singaporean or Singapore Permanent Resident status as this role will work with Government projects