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Field Service Engineer II, KUP Singapore

icon building Company : Rehlko
icon briefcase Job Type : Full Time

Number of Applicants

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000+

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Job Description - Field Service Engineer II, KUP Singapore

Why Work at Rehlko

Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life.

Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands.

Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter.

At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future!

What We Offer

At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide:

  • Competitive compensation and benefits

  • Work-life flexibility

  • Recognition and rewards

  • Development and career opportunities

  • A safe and inclusive workplace

Why You Will Love this Job

BASIC FUNCTION

The Field Service Engineer - Kohler UPS will be primarily responsible for testing, commissioning, servicing and maintenance of Kohler UPS and it’s related products and services in Singapore.  The Field Service Engineer is to be highly customer focused and will demonstrate, on a daily basis, a very high level of pre and post sales support that includes application, testing and commission and maintenance of single and three phase UPS system and it’s related products and services. 

Reporting to The Service Manager - Kohler UPS, the engineer is to work within the servie team to provide post-sales service support to customers through maintenance and 24X7 service call support and assist the Sales Team with day to day pre-sales support.

SPECIFIC RESPONSIBILITIES

  • To conduct workshop and field repair of the complete range of the Company’s power protection products.
  • The preventative maintenance, test and commissioning of the complete range of the Company’s power protection products.
  • The workshop and field battery replacement for the complete range of the Company’s power protection products.
  • To provide service support including on site attendance for third party system that are related to Kohler UPS business and data centre business.
  • The written, verbal and telephone support of all of the Company’s internal and external customers.
  • To provide 24 X 7 customer support through telephone and site attendance.
  • To provide coordination and project management for the installation, delivery and contracts management of customer’s purchase orders and requirement.
  • To ensure that they keep themselves and their associated company assets in a safe, secure and presentable condition at all times.
  • To ensure the timely and accurate completion of all departmental, company and appropriate customer paperwork and administration documents.
  • To ensure that they are always suitably well trained on the company’s products.
  • The appropriate and professional response to all requests for assistance (whether “on-call” or not).
  • To assist the Service Manager in the day-to-day operation of the Field Service department.
  • To comply with all and any reasonable requests and task assignment made by the Service Manager

About Us

Rehlko proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Rehlko at https://www.rehlko.com/who-we-are. In addition to the investment in your development, Rehlko offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?"Rehlko is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws.

Our Values

Curiosity – Seek, learn, share
Trust – Go farther together
Pace – Focus to go faster
Excellence – Find the win every day 

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