We are searching for a meticulous Field service IT coordinator to join our fast-paced team at Manpower Staffing Services (S) Pte Ltd - Head Office in Tuas, West Region.
Growing your career as a Contract/Temp Field service IT coordinator is a terrific opportunity to develop excellent skills.
If you are strong in adaptability, cooperation and have the right experience for the job, then apply for the position of Field service IT coordinator at Manpower Staffing Services (S) Pte Ltd - Head Office today!
Job Responsibilities:
- Respond to tickets escalated from Service Desk, addressing Printer, Wi-Fi, Software, Hardware, and CCTV issues.
- Coordinate with OEM vendors (e.g., DELL, HP) for hardware replacement.
- Perform basic troubleshooting for shop floor-specific software.
- Coordinate and manage vendor site visits to resolve hardware issues.
- Provision hardware for customer end-users and assist with email activation and initial laptop configuration.
- Perform OS installation and software installation for desktops and laptops.
- Conduct shop floor visits during P1 issues and participate in on-call rotation on weekends.
- Provide support to VIP end-users as needed.
- Manage asset inventory and tracking.
- Possess basic network troubleshooting skills.
- Work under the guidance of L3 resources from Offshore.
Job Requirements:
- Diploma in Information Technology, or related field.
- Experience in IT support or related roles.
- Familiarity with printer, Wi-Fi, software, hardware, and CCTV troubleshooting.
- Ability to coordinate with OEM vendors for hardware replacement.
- Basic understanding of shop floor-specific software troubleshooting.
- Good organizational skills to manage vendor site visits and hardware provision.
- Proficiency in OS installation and software installation for desktops and laptops.
- Availability for shop floor visits during shifts and on-call rotation on weekends.
- Ability to handle VIP end-users and provide exceptional customer service.
- Experience with asset management and inventory tracking.
- Basic network troubleshooting skills.
Siau Zianyi License No.: 02C3423 Personnel Registration No.: R23113527
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Benefits of working as a Field service IT coordinator in Tuas, West Region:
● Company offers great benefits
● Room for Advancement
● Generous Compensation
No CV Required
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