Field Service Technician

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers’ toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: https://www.solventum.com/en-us/home/legal/website-privacy-statement/applicant-privacy/ applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.

Job Description:

3M Health Care is now Solventum

At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers’ toughest challenges, we pioneer game-changing innovations at the intersection of health, material, and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue.

We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you.

We are looking for a Field Service Technician with below Primary Responsibilities:

• Responsible for the delivery and collection of products.
• Upon delivery of KCI products ensure that the products function at the maximum level of safety and effectiveness.
• Make adjustment to KCI products to ensure a match with patient specifications as required.
• Ensure any such adjustments are reported and completed in accordance with KCI protocol.
• Answers queries of customers where appropriate when placing products. Refers more complex queries to the appropriate Sales colleague or Operation Manager.
• Works together with operations and customer service colleagues to ensure that customers are provided with products in accordance with agreed timeframes and product quality levels.
• Delivers and recovers equipment in a timely, safe and hygienic manner, following operational procedures.
• Ensures accurate record keeping of equipment issued to and recovered from customers.
• Participates in the provision of a 24 hour on-call and weekend shift service as required to deliver emergency products.
• Delivers products in accordance with the precise specification.
• Maintain a good level of product knowledge, though actively participating in product training sessions.
• Carry out inspection and repair of products in local.
• Assist processing customer order via Detrack system.
• Assisting to execute all transactions in the “KISS SYSTEM” pertaining to rental and return of equipment for local.
• Must able to drive with valid class 3 driving license

 

Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process.  Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers.

Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain of @solventum.com. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains.

Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly.

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