Food and Beverage Manager/Supervisor

Oversee and manage the daily operations of stores to ensure smooth running.
Implement Standard Operating Procedures (SOP) and other operational protocols.
To lead, motivate and manage the team to achieve the desired business results. 

Supervise, guide and train all personnel to maintain customer satisfaction.
Establish and align monthly targets for sales turnover, food and labor costs, and operating expenses. Monitor closely to ensure these targets are achieved.
Thoroughly monitor, control, and report all Profit and Loss (P&L) line items.
Assist in managing the stock and setup for the restaurant / bar in line with the brand standards.
Understand the restaurant/bar menu and provide recommendation to guests as required.
Interact with guests, take orders and provide quality service
Ensure the workplace is clean and well maintained at all times.
Ensure compliance with SFA regulations.
Handle operations customer service feedback and recovery.
Develop new operating strategies to improve operational efficiency and maximise the operations productivity.
Responsible for manpower planning/scheduling.
 

Additional Requirement:
Minimum 3 year of relevant experience
Strong in communication skills and presentation
Experience in analyzing profitability and costing
Possesses basic food hygiene certification
Barista/Bartender trained is a strong plus