We are looking for a diligent Frontline Customer Care Officer (Utilities Industry / $3800 - $4500 / Tengah) to join our collaborative team at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) in Tengah, West Region.
Growing your career as a Full time Frontline Customer Care Officer (Utilities Industry / $3800 - $4500 / Tengah) is an exceptional opportunity to develop key skills.
If you are strong in presentation, research and have the right commitment for the job, then apply for the position of Frontline Customer Care Officer (Utilities Industry / $3800 - $4500 / Tengah) at PERSOLKELLY Singapore Pte Ltd (Formerly Kelly Services Singapore Pte Ltd) today!
Leading Utilities Group company
Duration: 12 months extendable/convertible
Working Location: Near to Tengah Community Centre (Bukit Batok)
Working hours: 08.30am – 6.00pm (Monday to Friday)
Job Responsibilities
- Provide high quality of customer service and professionalism in managing consumers feedback and enquires
- Actively collaborate with stakeholders to investigate complex cases and feedback on the Centralised Cooling System (CCS)
- Communicate effectively with consumers to ensure satisfactory solutions and updates are given timely
- Take ownership of cases by following through effectively and actively close each case
- Provide regular records and updates of cases in systems and reports
- Any other ad-hoc duties as assigned
Job Requirements
- At least 4-5 years of experience in customer service
- Excellent verbal and written communication skills
- Problem solving skills to creatively resolve feedback and issues
- Interpersonal skills to relate cordially with different classes of people
- Ability to handle stress, adaptable and independent to work in a dynamic environment with minimal supervision
- Willing to standby to work on weekends where required
Interested candidate please click "APPLY" to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile.
https://go.persolkelly.com/job/apply/5435
Contact Number: 9154 2691
We regret to inform that only shortlisted candidates will be notified.
By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.
PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394• Reg. R21103145 (Ng Shao Ze)
Benefits of working as a Frontline Customer Care Officer (Utilities Industry / $3800 - $4500 / Tengah) in Tengah, West Region:
● Excellent Benefits Package
● Professional Development Opportunities
● Generous Compensation