Frontline Support Manager

Job Title:                     Frontline Support Manager

Location:                     Wareham, Dorset

Compensation:           £42,025.00 + Benefits

Role Type:                   Full time / Permanent

Role ID:                       SF71675

Lead, support and empower operational teams delivering critical outputs for Defence.

At Babcock, we’re working to create a safe and secure world, together. If you join us, you can play your part as a Frontline Support Manager at our site in Bovington, supporting operational teams to work safely, efficiently and in line with organisational standards.

The role

As Frontline Support Manager, you’ll act as the vital link between operational staff and leadership—supporting supervisors, coordinating daily activities, managing key processes and ensuring teams have what they need to deliver high‑quality output. Your work will allow frontline supervisors to stay focused on leading their people, maintaining safety, and driving production performance.

Day-to-day, you’ll be:

• Providing operational support to enable supervisors to focus on leading their teams and delivering production goals.


• Analysing data and producing clear reports to support decision‑making and performance improvement.


• Managing resources and budgets within your area, ensuring efficient use of time, people and materials.


• Supporting compliance, safety processes and quality standards across the team.


• Coordinating and helping streamline desk‑based, complex or time‑consuming tasks to enable smoother operations.

This role is full time working 37 hours per week and is based on site at DSG Bovington, Dorset, with the option to work 4 or 5 days per week (to be discussed at interview.)

Essential experience of the Frontline Support Manager:

• Training in lean management or continuous improvement practices.


• Proficiency in computer applications including MS Office, Outlook, SharePoint and ERP systems.


• Experience using data analysis and reporting tools (e.g., Excel, Clarity)

Qualifications for the Frontline Support Manager:

• Minimum Level 2 qualification (e.g., apprenticeship, NVQ, GCSE) or equivalent workplace experience.

Security Clearance

The successful candidate must be able to achieve and maintain Security Check (SC) security clearance for this role.

Many of the positions within our company are subject to national security clearance and Trade Control restrictions. This means that your eligibility for certain roles may be affected by your place of birth, nationality, current or former citizenship, and any residency you hold or have held. Further details are available at United Kingdom Security Vetting: clearance levels - GOV.UK (www.gov.uk).

What we offer

• Generous holiday allowance


• Matched contribution pension scheme, with life assurance


• Access to a Digital GP, annual health check, and nutritional consultations through Aviva DigiCare+


• Employee shopping savings portal


• Payment of Professional Fees


• Reservists in the armed forces receive 10-days special paid leave


• Holiday Trading is a benefit that allows UK Babcock employees to buy additional leave or to sell up to one working week of annual leave from their annual entitlement. This Window opens February through to March annually.


• ‘Be Kind Day’ enables employees to take one working day's paid leave a year (or equivalent hours) to undertake volunteering work with their chosen organisation or registered charity.

Babcock

We’re Babcock — a global FTSE 100 organisation with over 26,000 people working together to make a difference.

Here, you’ll be part of something bigger. From initial design to final decommissioning, your work will contribute to products and services that are essential to national security and public infrastructure. Together, we’re building a future that lasts — not just through the impact we make, but through meaningful careers that respect your work-life balance.

We call that lifetime engineering.

Join us and see how far we can go, together.

We are a disability confident committed employer. If you have a disability or need any reasonable adjustments during the application and selection stages, please email [email protected] with the subject header ‘Reasonable adjustments requirement’. We’re committed to building an inclusive culture where everyone’s free to thrive. We are happy to talk about flexible working – please ask about alternative patterns of work at interview.

Closing date: 04/03/2026