FS Consulting, Insurance Strategy, Operations and Transformation - Manager

Job Description

KPMG in Singapore is part of a global organization of independent professional services firms providing Audit, Tax and Advisory services. We operate in 138 countries and territories with more than 276,000 partners and employees working in member firms around the world. Each KPMG firm is a legally distinct and separate entity and describes itself as such. KPMG International Limited is a private English company limited by guarantee. KPMG International Limited and its related entities do not provide services to clients.

Help leading insurers solve their most important strategy and transformation challenges.

We are looking for a high-calibre Manager to join our Financial Services –Insurance Strategy, Operations & Transformation team. You will work alongside some of the world’s top minds on cases that reshape financial services institutions on growth, distribution, product, operations, customer, technology and regulatory transformation agendas across Singapore and the wider Asia-Pacific region.

What you’ll work on:

• Support strategy and transformation projects across the value chain (Financial Services)
• Lead business analysis workstreams across financial services transformation programmes, including banking, insurance, wealth management, capital markets, and regulatory initiatives.
• Engage senior client stakeholders to understand business objectives, challenges, regulatory requirements, and target operating models.
• Lead current-state and future-state process assessments, identifying opportunities for process optimization, automation, and digital enablement
• Assess pain points, capability gaps and improvement opportunities across product, distribution, underwriting, new business, claims, servicing, finance, risk, compliance and technology
• Design future-state operating models, customer journeys, process improvements, governance models, KPIs, business requirements and implementation roadmaps
• Conduct market research, benchmarking, data analysis, data transformation, data migration, stakeholder interviews and workshop synthesis
• Support product development and launch readiness, including operational impact assessment, controls, change management, training and go-live planning
• Collaborate with senior client stakeholders and cross-functional teams across consulting, technology and deal advisory
• Lead a team of consultants on a project, internal strategy and solution building.
• Lead and coach junior business analysts, ensuring adherence to delivery methodologies, quality standards, and consulting best practices.

What we’re looking for:

• 8 to 12 years of experience in transformation, operations, product development, transformation or technology-enabled change for insurance firm or consulting/advisory within Insurance Life, Health, General or Reinsurance in APAC
• Exposure to strategy, distribution transformation, product launch, operating model design, process re-engineering, digital transformation, data, AI, automation, regulatory change or governance
• Experience delivering large-scale technology implementations, cloud transformations, ERP/finance platforms, data platforms, or regulatory programmes.
• Strong problem structuring, research, analysis and quantitative skills, with excellent Excel and PowerPoint capability
• Ability to move beyond generic frameworks and apply out of box, design thinking and practical approach
• Clear written and verbal communication, with confidence producing senior stakeholder-ready outputs
• Ownership mindset, attention to detail, resilience, curiosity and ability to work effectively in fast-paced teams

Why join us:

• Work on high-impact insurance strategy and transformation topics with senior leadership visibility
• Build deep sector expertise in one of the most dynamic areas of financial services
• Develop a strong consulting toolkit across problem solving, analytics, client engagement and transformation delivery
• Be part of a collaborative, high-performing regional insurance advisory team

If you are structured, analytical, sector-curious and excited by transformation, we would like to hear from you.

Only shortlisted candidates will be contacted by KPMG Talent Acquisition team, personal data collected will be used for recruitment purposes only.