Sitting within our Prime Brokerage Client Service team, you'll be responsible for building and maintaining relationships with external clients
You'll act as the primary contact for clients and internal stakeholders to ensure the smooth running of client accounts
This is a fast-paced front office role, in which you'll be providing proactive and high quality client service and customer experience, with a big focus on personal and professional development
What you'll do:
In your new role, you'll be accountable for front to back coverage for allocated Prime Brokerage clients, leading client integration and managing all daily transactional activity, including booking, monitoring for exceptions and matching. In addition, you'll be monitoring client limit utilisation and increases where necessary.
We'll also look to you to:
Escalate high risk issues that will negatively impact client relationship or potential bank risk
Regularly review client processes and structures, providing regular updates to sales and management on potential issues, efficiencies, and changes
Coordinate the onboarding processes across Legal, Credit, Collateral, Sales and Product
The skills you'll need:
We're looking for someone with high analytical and numerate skills and experience in a finance or banking environment. It'll be ideal if you have experience in a client facing role.
You'll also need:
A good understanding of FX products, including cash FX, vanilla options and exotic options
Excellent interpersonal skills, and the ability to promote a collaborative team environment
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