Job Description - General Office Receptionist

Job Responsibilities

  • Manage the General Office front counter, answer telephone calls, respond to routine enquiries, take messages and direct enquiries to the appropriate staff.
  • Receive visitors, provide directions and handle incoming deliveries.
  • Record students' early departures and contact parents where necessary.
  • Assist students who are unwell or have minor injuries.
  • Support the school's student handphone management process.
  • Provide general administrative support, including data entry, photocopying, laminating, managing office supplies and basic procurement.
  • Record, manage and return lost and found items to students.
  • Perform other duties as assigned by the relevant authority.

Job Requirements

  • Diploma in any specialisation.
  • At least 2 years of experience as a receptionist in an MOE school, preferably at the secondary school level.
  • Working knowledge of Microsoft Word and Excel.
  • Valid First Aid and CPR certification is preferred. Certification should be renewed before the start of the contract if it has expired.
  • Clear and courteous communication skills when engaging with students, parents, staff, visitors and vendors.
  • Patient and service-oriented, including during busy periods.
  • Able to remain calm and professional when handling challenging or sensitive situations, and refer matters to the appropriate staff when necessary.
  • Organised and attentive to detail when recording information, handling documents and following up on requests.
  • Able to exercise discretion and maintain confidentiality when handling student and school information.
  • Able to work cooperatively with colleagues and follow school procedures and instructions.

Duration/Working Hours: 

1 year (Jan 2027 to Dec 2027) 

  • Mondays; Wednesdays to Fridays: 7.00am to 4.15pm, inclusive of 45-min lunch break
  • Tuesdays: 7.00am to 3.45pm, inclusive of 45-min lunch break
  • Service not required on Saturdays, Sundays and gazetted public holidays 

** We regret to inform only shortlisted candidate will be notified.

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