Global Hardware Asset Management Lead

Own and standardize Lam\u0027s global hardware asset lifecycle, from planning and acquisition through deployment, reclamation, and retirement. Define and govern global HAM policies, processes, controls, KPIs, and operating cadence. Serve as the global functional authority for ServiceNow HAM Pro, ensuring it is trusted as the single source of truth for hardware asset data. Lead global governance forums, performance reviews, audits, and remediation activities related to hardware assets. Partner with Finance, Security, Procurement, and regional teams to ensure consistent adoption and compliance with global standards. Define and govern HAM requirements for managed service providers and logistics partners. Drive continuous improvement initiatives to reduce manual effort, eliminate recurring defects, and improve data quality and lifecycle control. Provide lifecycle cost, inventory, and risk insights to support device strategy, refresh planning, and leadership decisions. Bachelor\u0027s degree in Information Technology / Information Systems / Business / Operations or related discipline with more than 8 years experience in Hardware Asset Management (HAM) or IT Asset Management (ITAM) in large or global enterprise environments (\u003e15,000 end user computers) Hands\u2011on experience implementing or governing ServiceNow ITAM / HAM Pro Experience defining global processes, governance frameworks, and KPIs across regions and service providers Exposure to managed service provider or outsourced delivery models Strong analytical, communication, and stakeholder\u2011management skills Strong end\u2011to\u2011end understanding of hardware asset lifecycle management Experience operating in complex, global environments Ability to define standards and hold teams and partners accountable and translate data into clear operational and executive insights ITIL\u00ae Foundation; Lean, Six Sigma, or similar continuous improvement experience preferred