Global Markets Trade and Communications Surveillance Quality Assurance Specialist

The Market Integrity (MI) Domain and Practices APAC have various operating units, namely Monitoring and Surveillance, Control Room, MI Framework and GBFR. The teams are located across different APAC countries with the hubs in Singapore, Hong Kong and Japan with India and Lisbon supporting as outsourced units for various monitoring and surveillance functions.

MI APAC Monitoring and Surveillance (M&S) teams in Singapore, Hong Kong and Japan perform monitoring and surveillance function on CIB (Global Markets, ALMT, Global Banking and Securities Services (2S)) and IFS (Wealth Management) businesses within APAC. Following the TOM (target operating model) on CIB, the Front Office Conduct Surveillance (FOCS) team performs the bulk of the 1LOD controls.

As part of the oversight of the CIB Market Surveillance framework, the role Quality Assurance (QA) (including Permanent Challenge) is to contribute to the continuous improvement and reinforcement of the CIB Market Surveillance monitoring process for both Lines of Defence (FOCS Team/1LOD and M&S team/2LOD).

In support of the CIB Surveillance program, the objective of the QA team is to conduct a re-performance of controls to review FOCS and M&S’s evaluations of their investigations on trade and communications alerts. In concluding this evaluation, QA team will determine the extent to which the teams have complied with applicable policies, procedures, standards and guidance materials issued by the bank and applicable regulatory requirements.

This position reports to the Head of Quality Assurance APAC.

In this role, you will

• Conduct targeted Quality Assurance (QA) reviews on first line of defence (FOCS team/1LOD) and second line of defence (M&S team/2LOD) to assess and review compliance with legal, regulatory and internal Bank policy requirements
• Escalate potential issues and exception items noted during the review process to Head, Quality Assurance APAC for discussion and further investigation if deemed necessary
• Prepare and distribute reports to Senior Compliance Management detailing review findings and recommendations report on significant activities conducted and planned for the upcoming period
• Anticipate regulatory requirements exemplified in regulatory actions and guidance and ensure the requirements are met within APAC surveillance program implement compensating controls to manage risk
• Ensure APAC M&S procedures are enhanced to formalize local controls in alignment with Group requirements, including the gathering and evidencing of supporting documentation
• Work with others across FM/MI and other Compliance on transversal quality control and assurance related initiatives
• Propose, develop and execute new reviews to address emerging trends and identify red flags within the surveillance program
• Mitigate risks of exposure through process change proposals and escalations of recommendations within APAC M&S through the MI Management
• Contribute to working groups that focus on enhancing controls/quality of the market surveillance program
• Assist the Head, Quality Assurance APAC with examinations by the Bank’s regulators and internal auditors/IG
• Assist the Head, Quality Assurance APAC with the monitoring and resolution of IG issues
• Conduct investigations/projects as deemed necessary by M&S/MI Management
• Execution of CIB Surveillance Permanent Challenge framework for 1LOD/2LOD in APAC

Technical Competencies

• Good understanding of financial markets products, including practical knowledge of trading activities
• Good understanding of Conduct risk and market misconduct concepts
• Demonstrate strong analytical and problem-solving skills with the ability to exercise sound and balanced judgement
• Demonstrate strong interpersonal skills with the ability to communicate and consult at all levels
• Ability to articulate clear findings/recommendations to stakeholders.

Behavioral Competencies

• Confident ability to challenge the status quo
• Committed to confidentiality, integrity and objectivity
• Proactive in identifying risks and proposing solutions
• Ability to handle multiple tasks simultaneously and work under agreed timelines

Experience and Qualifications required

• University graduate with major in Accounting, Business Administration, Economics, Finance or Law or equivalent qualification
• Prior experience in CIB activities and Financial Markets
• 5-7 years of experience in the Front Office, Middle Office, or related Control, Audit, Compliance background relating to Global Markets trading activities or Investment Banking activities