GS - Senior Continuous Improvement Manager

Overview & Responsibilities

Purpose of the Job

Lead multi-site, regional, or global programs for Process Excellence across manufacturing and/or service. Define the roadmap, sponsor key initiatives, and partner with senior leaders to drive transformation, standardization, and measurable enterprise impact. Focus: scale best practices and institutionalize an operating system for excellence.

Background and Experience

Education: Bachelor’s degree in Engineering, Business, Operations, Supply Chain, or related field (or equivalent experience).  Degrees or Advanced Degrees with an emphasis on Lean Manufacturing, Six Sigma, Operational Excellence considered a plus.

Experience: 10–15+ years leading multi-site or global CI / process excellence transformations and culture change.

Certifications: Black Belt required; Lean Master / Master Black Belt preferred.

• Enterprise program governance, policy deployment (e.g., Hoshin), and KPI systems.
• Ability to coach leaders and manage multiple workstreams at scale.
•  Strategic planning, budgeting, and resource allocation across sites/regions.
• Strong external benchmarking and best-practice replication experience.
• Executive-level communication and change leadership.
• Proven leadership skills to coach and lead teams to fully deliver chartered objectives and projects.

Contact with Others

• High interaction with senior leadership across multiple sites/regions, including executive sponsors.
• Coordinates with global functional leaders and external networks to scale best practices.

Supervision

• Leads managers and/or senior individual contributors.
• Accountable for organization design, staffing, and capability development across multiple sites/regions.

Specific Job Responsibilities / Competencies

• Build multi-year roadmap and lead transformation programs.
• Sponsor and govern enterprise-scale initiatives; allocate resources.
• Standardize and replicate best practices across manufacturing and service.
• Develop CI talent pipeline and leadership capability.
• Enterprise leadership; systems thinking; executive partnership.
•  Program governance; coaching leaders; global stakeholder management.
• Strong analytics and benefits realization discipline.
• Accountable for multi-site or regional/global results, including transformation program outcomes, standardization, and capability building.
• Influences investment decisions and resource allocation within delegated authority.
• Sets priorities and governance for multi-site/regional/global programs.
• Approves major initiative roadmaps and resource allocations within delegated authority.

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