We are in search of an ambitious Guest Service Officer to join our elite team at Orchid Hotel Pte Ltd in Central Region.
Growing your career as a Full time Guest Service Officer is an exceptional opportunity to develop necessary skills.
If you are strong in persuasion, research and have the right work ethic for the job, then apply for the position of Guest Service Officer at Orchid Hotel Pte Ltd today!
Job Responsibilities
- Assist guests in check-in/check-out process.
- Provide information and assistance to all guests, and maintain excellent services to them.
- Assist in dealing with guests' complaints in an effective and courteous manner, providing or seeking solutions as quickly as possible.
- Thoroughly understand and adhere to proper credit and cash handling policies and procedures.
- Perform cashier related functions such as posting charges to guest accounts, raising paid outs, currency exchange, etc.
- Handle telephone enquiries, accepting reservations and subsequent input in the computer system.
- Provide concise and accurate information and concerning range of services and facilities provided by the hotel to guests and visitors.
- Ensure all information relating to reservation is keyed correctly into the system.
Job Requirements
- Relevant experience in the hospitality industry will be an added advantage
- Service-oriented and positive attitude
- Strong interpersonal and communication skills
- Good team player and able to work independently
- Able to work rotating shifts, including weekends and public holidays
We regret that only shortlisted candidates will be notified.
Benefits of working as a Guest Service Officer in Central Region:
● Learning opportunities
● Professional Development Opportunities
● Attractive packageCompetitive Pay
No CV Required
How to get there?
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