Guest Services cum Admin Executive

Job Responsibilities:

Guest Relations:

• Greet and welcome all guests with a smile and cheerful appearance
• Receive and direct them to the respective meeting room
• Assist to make and serve drinks to guests, clients and directors
• Respond promptly and tactfully to guests’ requests and enquiries
• Organise catering for meetings and company events and ensure all VIP/guests are properly attended and served

Admin / Front desk:

• Handle incoming telephone calls in a timely, pleasant and professional manner
• Reservations of meeting rooms and ensure that meeting rooms are kept clean, neat and tidy at all times when not in use
• Sort and distribute incoming documents, mails and faxes promptly
• Frank outgoing mail, arrangement of courier and dispatch services
• Maintain Telephone Extension Lists and Directories, both internal and external
• Assist in keeping track of movement of Directors and Heads of Department
• Liaise with Buildings Maintenance for repairs, general maintenance and upkeep of office
• Liaise with telephone vendors and telco for any phone issues, line swaps, etc
• Arrange for printing of namecards for staff
• Monthly ordering of Stationery, Pantry Supplies, Paper, etc for all departments
• Assist to make overseas calls
• Booking of flights and accommodations
• Monitoring of all office expenses, utilities, etc
• Provide full administrative support to the Administration Manager including maintenance of office equipment and liaise with the Building Management on office facilities matters.
• Perform other duties as and when instructed by the Administration Manager.

Job Requirements:

• Min ‘O’ Level / Higher Nitec
• Preferably candidates with at least 2 year of experience in similar job scope
• Courteous, well-groomed with a cheerful disposition
• Demonstrate good interpersonal and communication skills, ability to interact with people of all levels
• PC literacy required (Word, Excel)
• Willing to work on rotating shifts and beyond work hours, if required
• Ex-cabin crew / Frontline customer service personnel are welcomed to apply