Head of Business Operations and Strategy

Initiate Performance Management processes for accurate understanding and compliance with established methods and tools. Ensure proper management of unit finance to safeguard budget allocation for the unit. Implement Service Delivery Strategy, broken down to unit level plans for efficient operation. 10+ years of experience in Telecom Industry. Competency Management, SRM Process, Merlin and data analytics. Capacity Planning, SRM Process, forecasting tools and data analytics. Strategic Planning. Sales process. Financial structures for Service Delivery. Work Level Agreement (WLA) and Service Level Agreement (SLA). Financial Acumen. Customer Insights. Employee Performance Management. Market insights. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world's toughest problems. You´ll be challenged, but you won't be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next. What happens once you apply? Click Here to find all you need to know about what our typical hiring process looks like. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. learn more. We are committed to providing reasonable accommodations to all individuals participating in the application and interview process. If you need assistance or to request an accommodation due to a disability please reach out to Contact us. Every year, more than 10,000 organizations from over 60 countries partner with the Great Place to Work® Institute for assessment, benchmarking and planning actions to strengthen their workplace culture and this Certification acknowledges our employees value their employee experience and our workplace culture. Primary country and city: Singapore (SG) || Singapore Req ID: 763637