Head of Professional Services Sales, APAC

About the Role

As a Head of Professional Services Sales, APAC within FIS's International Banking & Payments organisation, you will lead a high-performing team of sales professionals focused on driving growth across payments solutions with a strong Professional Services alignment. In this hybrid commercial + services leadership role, you'll shape go-to-market strategy, strengthen PS involvement in the sales cycle, and ensure seamless collaboration between Sales, Solution Consulting, Professional Services, and Delivery teams.

You will play a key role in expanding FIS's footprint across APAC by coaching your team to win new business, grow existing accounts, and position FIS as the leading end-to-end partner for banking and payment technology and services.

What You'll Be Doing:

Team Leadership & Performance

• Lead, coach, and develop a team of sales executives to exceed revenue, margin, and PS-attach targets.

• Drive a culture of accountability, performance excellence, and continuous improvement.

• Monitor team performance, set targets, and run weekly pipeline and forecast reviews.

Sales Strategy & Execution

• Define and execute sales strategies for payments solutions with emphasis on Professional Services scoping, pricing, and attach rates.

• Strengthen PS integration in the deal lifecycle-ensuring early engagement, accurate scoping, and high-quality handoff to delivery teams (aligned with PS ceremony frameworks).

• Drive new logo acquisition and upsell opportunities across the UK & Europe region.

• Build and maintain strong executive-level relationships with clients, partners, and internal stakeholders.

Professional Services Alignment

• Partner closely with the Professional Services leadership team to match pipeline with delivery capacity, forecast demand, and ensure resource alignment.

• Lead the team to identify, package, and position PS offerings (implementations, consulting, migrations) as part of holistic value-based solution proposals.

• Support development of PS-led propositions and refine pricing/estimation inputs in collaboration with PS, Solution Consulting, and Product.

Cross-Functional Collaboration

• Work with Product, Solution Consulting, Client Engagement, and Delivery teams to ensure a unified go-to-market motion

• Influence deal strategy, commercial positioning, and win themes across complex, multi-stakeholder sales cycles.

• Represent the IBP & PS business at industry events, key client meetings, and strategic forums.

Client Outcomes & Governance

• Ensure excellence in client engagement throughout the sales cycle, maintaining high customer satisfaction and ensuring smooth PS handoffs.

• Champion quality, compliance, and deal governance to safeguard revenue, margin, delivery readiness, and client success.

What You'll Bring:

Experience & Background

• Proven experience in sales leadership within fintech, banking & payments, or enterprise SaaS, ideally with exposure to Professional Services sales, consulting, or delivery environments.

• Deep understanding of banking and payments technology, enterprise sales cycles, and PS motions (implementation, migration, advisory, managed services).

• Experience managing and developing high-performing sales teams.

Skills & Capabilities

• Strong commercial acumen and ability to shape complex solution & PS propositions.

• Excellent communication, negotiation, executive-level influence, and stakeholder engagement skills.

• Ability to lead through change and drive results in a fast-paced, matrixed organisation.

Leadership Qualities

• Strategic thinker able to translate vision into actionable revenue plans.

• Collaborative mindset with an ability to work cross-functionally and unify diverse teams.

• Growth-oriented leader who inspires confidence, drives accountability, and fosters innovation.

What We Offer You:
At FIS, we hire the best. In return, you receive exceptional benefits including:

• Opportunities to innovate in fintech
• Tools for personal and professional growth
• Inclusive and diverse work environment
• Resources to invest in your community
• Competitive salary and benefits

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Sourcing Model

Recruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.

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