Head, Technology Transformation

Head, Technology Transformation

Reports To

Chief Strategy Officer

Department

Technology Transformation Office

Role Purpose

• Lead the execution of the enterprise technology transformation agenda.


• Drive modernization of core platforms, digital capabilities, AI adoption, and technology-enabled business change. 


• Ensure strategic technology investments deliver measurable business outcomes, operational improvements, and organizational adoption.

Key Accountabilities

Enterprise Technology Transformation

• Co-own and drive the enterprise technology transformation roadmap.


• Translate strategic priorities into executable transformation initiatives.


• Align technology investments with business objectives and outcomes.


• Drive delivery across business, operations and technology teams.


• Establish governance, reporting and decision-making forums.

Program Leadership & Delivery

• Lead large-scale technology transformation programs from initiation to value realization.


• Manage interdependencies, risks, priorities and delivery outcomes.


• Ensure delivery against agreed scope, timelines, budget and benefits.


• Partner business and technology leaders to remove delivery obstacles.


• Ensure compliance with enterprise architecture, risk and regulatory requirements.


• Monitor program performance, benefits and strategic outcomes.

AI & Innovation

• Identify opportunities to apply AI, automation and emerging technologies.


• Embed innovation into business and operational processes.


• Translate technology innovation into measurable business value.

Stakeholder Leadership

• Partner senior business leaders, CTO, architecture and delivery teams.


• Influence enterprise priorities and investment decisions.


• Lead change, adoption and stakeholder engagement across transformation programs.

Scope

Portfolio

• Enterprise-wide technology transformation initiatives.


• Core system modernization including AI-based initiatives


• Digital platform transformation.


• Strategic technology investments.

People

• Lead and develop Transformation Office resources and program teams.


• Manage system integrators, vendors and delivery partners.


• Influence stakeholders across all business functions.

Success Measures

• Strategic programs delivered successfully.


• Benefits realized against approved business cases.


• Improved operational efficiency and productivity.


• Increased adoption of digital and AI capabilities.


• Strong stakeholder satisfaction and executive confidence.


• Effective governance and risk management.

Requirements

• 15+ years leading large-scale technology transformation initiatives.


• Proven track record delivering enterprise-wide technology programs.


• Experience in technology modernization, digital transformation and AI adoption.


• Strong stakeholder management at C-suite level.


• Experience managing complex vendor and partner ecosystems.


• Degree in Technology, Engineering, Computer Science or related discipline.


• PMP, PgMP, MSP, SAFe or equivalent certifications preferred.

Critical Competencies

• Technology Transformation


• Enterprise Program Leadership


• AI & Digital Innovation


• Strategic Thinking


• Change Leadership


• Executive Stakeholder Management


• Governance & Value Realisation


• Commercial & Financial Acumen

What Success Looks Like (12-24 Months)

• Technology transformation roadmap established and executing.


• Major modernization and digital initiatives delivering outcomes.


• AI use cases deployed and adopted at scale.


• Transformation governance embedded across the enterprise.


• Measurable improvements in productivity, efficiency and business performance.