Home Care Admin Assistant - Continuous Learning Opportunities

Duties & Responsibilities:

• Administration of onboarding of clients to service.
• Scheduling of staff to clients based on needs and requests.
• Handling client inquiries about the service.
• Invoicing, tracking, and ensuring prompt payment of service.
• Assist in handling client complaints.
• Home Care attendance, invoice, subsidy tracking (Household Means-Testing, Senior Mobility Fund, Medifund, etc.)
• Ensure efficient documentation and systematic filing of client information.
• Will report to the Home Care Manager.
• Work closely with Nursing Manager to ensure that the right care staff is assigned to the right client.
• Any other assigned ad-hoc tasks assigned by the management team.

Requirements:

• Minimum GCE ‘O’ level
• 5-Days work week. (Alternate Saturdays work.)
• Possess a pleasant personality and the ability to provide a high standard of customer service
• Relevant experience in customer service will be advantageous.
• Ability to multitask and strong problem-solving skills.
• Possesses a can-do attitude, meticulous with an eye for details, good interpersonal skills, independent and committed team player.
• Proficient in MS Office.

Benefits:

• Attractive base salary and incentives
• Great opportunity for career development in a growing market
• Coaching and training provided by a highly experienced team
• Opportunity for growth in an expanding organisation
• Highly flexible environment to brainstorm and implement ideas
• 15 Days Annual Leave