Home Ownership Specialist / Social Worker

Home Ownership Vertical (KeyStart Programme)

About The Role:

We are growing our team and we are looking for passionate individuals who identify with our mission and cause and are willing to commit to this journey with our community members.

KeyStart is a home ownership programme supporting families with children living in rental communities who aspire to own homes. We hope to transform the lives of families with children through stable, adequate, and conducive housing; by providing financial support, housing case work support, and transitional support to families as we journey with them towards home ownership.

The KeyStart Specialist is a versatile role which supports families in many meaningful ways. In journeying with families, we play the role of a community worker. In providing housing guidance, we activate our knowledge of housing policies and processes. In providing renovation support to achieve basic habitation, we learn to work with renovation contractors to build the best possible new homes with families within limited resources.

• Direct work: build strong and supportive relationships with families who are on the KeyStart programme through consistent engagements; provide housing guidance to support families in overcoming their barriers and difficulties faced to achieve home ownership; and advocate together with families to key stakeholders so that they can access the resources they need to overcome systemic barriers that families face in their home ownership journey.
• Indirect work: you will have the opportunity to be involved in programme and service design, programme administration, stakeholder management, research, and impact evaluation. You will be required to provide support to the KeyStart team to plan and execute the KeyStart programme.

Job Responsibilities:

• Programme Development and Implementation: Assist in the development and enhancement of the Keystart programme to address the needs of target beneficiaries and support the implementation of the programme
• Home Ownership Assessment and Guidance: Conduct comprehensive assessments of families’ home ownership needs and challenges, considering factors such as affordability, suitability, and eligibility. Provide home ownership-related guidance and education to empower families with the knowledge and skills to achieve home ownership
• Home Ownership Casework: Provide individualized casework services to families, including developing action plans, setting goals, and monitoring progress towards achieving home ownership. This includes supporting families through the renovation of their new homes under our Basic Habitation Programme
• Partnerships & Stakeholder Management: Cultivate and maintain relationships with government agencies, community partners, and other strategic partners to foster collaboration, resource sharing, and advocacy. Connect families with relevant resources, government assistance programmes, and community support service, and work closely with partners, to address the needs of families to enable poverty transformation
• Advocacy: Advocating with families to key stakeholders including government agencies, or to be supported under our internal KeyStart grants. This includes being knowledgeable about our public housing system and policies, and the determination to find ways to overcome systemic barriers that families face in their home ownership journey
• Data Management: Maintain accurate and confidential family records, documenting progress, interventions, and outcomes
• Research, Evaluation, and Development: Prepare reports on programme activities, outcomes, and recommendations for programme improvement

Job Requirements:

• Bachelor’s degree in Social Work, Social Sciences or related field, with relevant experience in social service settings is preferred
• Candidates without Social Work degree or fresh graduates are welcome to apply
• Experience in direct work with low-income families, including strong assessment and case management skills and the ability to guide and advocate for families effectively to support low-income families toward home ownership
• Experience in stakeholder engagement and partnership management, with a collaborative mindset and good communication skills
• Good organisational and documentation abilities

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