House Attendant

HOTEL OVERVIEW

Strategically located in the heart of Singapore’s shopping, dining and entertainment districts and with the City Hall and Esplanade Mass Rapid Transit (MRT) train stations and other major transportation nodes at its doorstep, Fairmont Singapore and Swissôtel The Stamford are the gateway to explore Singapore’s landscapes at your convenience. With a total of 2,030 well-appointed guestrooms, both hotels also offer a distinct collection of 12 lifestyle and dining choices including Michelin-starred fine dining restaurant JAAN by Kirk Westaway, cutting-edge meeting space at Raffles City Convention Centre with 34 meeting rooms and one of Asia’s largest spas, Willow Stream Spa.

ABOUT OUR COMPANY

At Fairmont Singapore and Swissôtel The Stamford, we design career plans and unveil new professional perspectives through our various development programs. We shine when YOU shine. Come and be part of our dynamic team and experience immerse growth and career opportunities with us.

• Carry out instructions from the Team Leaders/Assistant Managers on the preparation of VIP and LCAH rooms and amenities
• Conduct Preventive Maintenance cleaning in the guestrooms
• Be part of a team with Room Attendants and assist the Room Attendants by stripping beds, cleaning bathrooms and spotting carpets as and when necessary
• Report any damages or loss of linen, furniture, fixture and equipment to the supervisor/housekeeping coordinator.
• To change all fused light bulbs in the guestrooms
• Assist to prepare gym wear for arrival guests and exchange gym wear for in-house guests (if applicable to hotel)
• Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator.
• Clean and correctly supply the assigned floors and rest rooms in an 8 hour shift
• Responsible for the safety and security of assigned keys, mobile and equipment by correctly wearing them and using them according to procedures
• Cleaning of colleagues’ toilets, staircases and service areas
• Removing all trash and all items that should not be in service areas
• Ensuring all storage areas are locked
• Transport furniture, supplies and linen as required by the department
• Changing light bulbs and exit lights where necessary and removing all obstructions from corridors, exits and staircases
• Report any damages or loss of linen, furniture, fixture and equipment to the supervisor/housekeeping coordinator.
• Immediately report all maintenance deficiencies to the team leader/housekeeping coordinator
• Send all soiled shower curtains, pillows, blankets and bed spreads from Service Areas to Laundry department via the Linen Chute or manually with the blue tubs
• Pack amenities for the Room Attendant’s cart and ensure that there are sufficient supplies daily
• Assist in the counting of all storage items monthly and to inform the Assistant Manager should there be any shortage of items
• Responsible for the safety and security of assigned keys, mobile and equipment by correctly wearing them and using them according to procedures
• Ensure that safe working practices are followed including emergency procedures
• Comply with hotel and department policies and procedures at all times.
• Carry out other duties as and when assigned by the Management of the Hotel and department.
• Be creative and innovative in job tasks and give positive suggestions and feedback
• Carry out daily duties and interactions using the Heartist® approach

• Minimum Primary 6 Education
• Experience preferred but not necessary
• Able to communicate in basic English
• Technical skills for Housekeeping
• Interpersonal skills well developed with guests and colleagues
• Physically prepared for the physically demanding role
• Attention to detail especially cleanliness, room presentation
• Able to work independently, reliable, self-motivated

Job Highlights

• Birthday Leave
• Discounted Room Rates across ACCOR Properties
• Duty Meals