Housekeeping Attendant - Collaborative Environment

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• Respond to guest requests and inquiries promptly, providing exceptional customer service.
• Attend to a wide range of guest requests, including but not limited to extra beds, baby cribs, towels, and bathroom and bedroom amenities.
• Assist the housekeeping team by providing support as required. This may involve tasks such as moving beds and furniture, delivering non-feather bedding, or assisting with hanging curtains.
• Handle guest laundry pick-up and delivery requests efficiently.
• Perform housekeeping duties, including cleaning guestrooms, bathrooms, and public areas.
• Change bed linens, replace towels, and replenish guest amenities.
• Vacuum, sweep, mop, and dust assigned areas.
• Ensure proper recording of daily guest loan items list and runner job list.
• Manage the inventory of linen room, ensure proper stock levels, and organize regular inventory checks to maintain adequate supplies.
• Prepare stock with necessary cleaning supplies to top up trolley.
• Ensure the cleanliness and organization of all areas, maintaining a tidy and sanitary environment.
• Report to Superior when stocks reach minimum and defects for ordering purposes.
• Record all maintenance and cleaning into daily checklist accordingly and accurately.
• Utilize the internal system to receive and complete tasks, ensuring accuracy and timely completion.
• To attend any meetings requested or training courses where necessary.
• To perform any other duties that may be assigned by the Management.