ICT & AV Executive

Job Description:

Implementation of ICT Programmes:

• Manage Authority-initiated projects


• Co-ordinate HQ project roll-outs for Authorities


• Manage vendors and contracts for Authority initiated projects


• Provide progress updates to HOD (IT)


• Ensure that MOE policies, guidelines and standards are adhered


• Prepare any relevant documentations and guidelines

Business Solution and Procurement of ICT Equipment & Services:

• Advise the HOD (ICT) on ICT solutions that meet the requirements of the Authorities, technical specifications and market pricing


• Request for quotations


• Participate in the evaluation of products


• Provide professional inputs and make recommendations to HOD (ICT)

ICT Planning:

• Assist the HOD (ICT) in gathering the ICT needs of the Authority to work out the annual ICT work plan

Management of ICT Resources:

• Manage the ICT inventory


• Manage the replacement and condemnation of ICT equipment


• Be responsible and accountable for the loaning of ICT equipment to Authority staff


• Ensure complete and up to date documentation of all ICT resources for easy retrieval

ICT Briefings/Trainings:

• Organise and conduct briefings / training for Authority staff on ICT implementation


• Organise and conduct briefings / training for student ICT monitors


• Conduct trainings for students when needs arise

Working with other ICT Staff:

• Supervise and manage the tasks carried out by the Technology Assistant(s) in the Authority


• Coordinate and work with other 3rd party/ in-house ICT Trainer


• Any other ICT support staff in the Authority

Market Research:

• Proactively scan the market for technology trends and new technology tools that support Teaching & Learning


• Educate and update Authority staff


• Be a point of contact with MOE HQ for dissemination and coordination of ICT related matters for Authorities

Other areas within ICT AV Executive roles:

• Server Administration


• Website Updating


• Performing preventive and corrective maintenance


• AVA/ MRL Coordinators


• Handling Classification Data (e.g. Username & password, student’s results)


• Data entry or scanning of students’ score sheets


• Cleaning of computer LAB or ICT equipment


• Organizing, decorating, photo/video shooting for Authority functions/events


• Assisting Authority staff to troubleshoot Authority-purchased ICT equipment


• Purchasing or obtaining quotations of computer accessories or ICT equipment for Authority


• Managing loan records and issuing of ICT equipment and accessories


• Managing results scanning system (printing of OAS, updating software and programme)


• 1st level support on Knowledge Management System (Attendance Marking)


• Troubleshoot problems at kiosks


• Support for TV Messaging System in Authority


• put up e-notices

Support for Live Broadcast System (Xeno)

• Live feed for events held in Authority

Support for ICT related Outdoor learning journey

• mobile netbook


• Wi-Fi system

Computer Lab support

• on request by teachers (when IT trainer is not available)

Any other area that the Authority may call upon that is related to ICT and AV. 

Job Requirements:

·         Diploma in ICT related area

·         Minimum 2 years of prior working experience in a Singapore Authority

·         Preferably with some administrative experience

·         Proficient in IT skills eg. Microsoft Office tools, Dreamweaver, Video and audio recording & editing and other ICT skills

·         Good communication and interpersonal skills

·         Good team player with a high level of initiative

·         Relevant experience in a school environment will be preferred