ICT Executive

A. Technical Support

• Support PDLP Device Management App (DMA) for student & staff devices

• Maintain school ICT asset & inventory records; conduct monthly checks

• Provide support for school ICT systems, including vendor-managed systems

B. Frontline Support & Service Delivery

• Provide onsite troubleshooting for staff and students on devices and SSOE issues

• Set up AV/IT equipment for lessons, events and presentations

• Provide basic photography/videography support during school events

C. Asset Management & Maintenance

• Perform routine checks on ICT & AV equipment to ensure classroom readiness

• Coordinate repairs, servicing and equipment delivery with vendors

• Configure and prepare devices for deployment to staff and students

D. Reporting & Project Support

• Report and document missing/damaged equipment

• Follow school processes and documentation requirements

• Assist with MOE or school ICT rollout projects

E. Content & User Support

• Support teachers in software usage; conduct simple training/sharing sessions

• Maintain digital media and shared folders

Requirements

Qualifications & Skills

• Diploma in Computer Science, IT, Engineering or related field

• Strong troubleshooting skills in ICT and AV systems

• Good communication, organisation, and time management

• Able to multitask, work independently and under pressure

• Basic asset management knowledge

Software Skills

• Proficient in MS Word, Excel & PowerPoint

• Basic photo/video/audio editing skills

Experience

• Minimum 1 year ICT support or school-based ICT experience

• Experience with secondary schools an advantage

Attributes

• Responsible, reliable, and willing to learn new systems

• Able to follow school processes and support assigned tasks

12 months contract (Option to extend) 1 Mar 2026 to 28 Feb 2027

Mondays to Thursdays: 7:30am to 5:00pm, inclusive of 1hr lunch break
Fridays: 7:30am to 4:30pm, inclusive of 1hr lunch break
Service not required on Saturdays, Sundays and gazetted public holidays

** We regret to inform only shortlisted candidates will be notified.