ICT Executive B

Job Responsibilities

• Provide ICT technical support and assistance to staff and students.
• Support the ICT department in implementing and managing school-based initiatives.
• Manage user accounts and administrative portals, including Google Workspace, Microsoft 365 and device management systems.
• Attend to ICT helpdesk requests, including password resets, device loans, troubleshooting and software installation.
• Diagnose, maintain and troubleshoot school computing and audiovisual equipment.
• Assist with the procurement, inventory tracking, maintenance and replacement of ICT and AV equipment.
• Manage equipment loans, warranty claims and insurance matters where necessary.
• Set up and provide audiovisual support for school events, assemblies and meetings.
• Support the recording of school events, lessons and competitions.
• Assist with video production and other media-related projects where required.
• Perform other duties as assigned by the school.

Job Requirements

• Preferably a Diploma in Information Technology or an equivalent qualification.
• At least 2 years of relevant working experience in a similar role.
• Prior experience supporting an iPad-based Personalised Digital Learning Programme (PDLP) environment in a school.
• Proficient in ICT hardware, software and systems.
• Able to troubleshoot computing devices and audiovisual equipment.
• Good knowledge of audiovisual setup, operation and preventive maintenance.
• Good communication skills, with the ability to support and advise staff and students on ICT matters.
• Good command of spoken and written English and Mother Tongue Languages.
• Positive attitude, willingness to learn and ability to work independently and as part of a team.
• Able to adapt to a fast-paced school environment.

Duration/Working Hours: 

1 year (Jan 2027 to Dec 2027) 

Mondays to Thursdays: 8.15am to 5.30pm, inclusive of 45min lunch break.
Fridays: 8.15am to 5.00pm, inclusive of 45min lunch break
Time-off will be given for working beyond working hours.
Service not required on Saturdays, Sundays and gazetted public holidays. However, at times may call upon to work on Weekends when there are special events that require ICT support, time-off will be given for hours of work on Weekends.

** We regret to inform only shortlisted candidate will be notified.