Implementation Manager APAC - Hiring Fast

We are looking to hire an analytical Implementation Manager APAC to join our high calibre team at Workable in singapore, Central Singapore, Singapore.
Growing your career as a on_site Implementation Manager APAC is an exceptional opportunity to develop key skills.
If you are strong in innovation, creativity and have the right mindset for the job, then apply for the position of Implementation Manager APAC at Workable today!

Workable makes software to help companies find and hire great people. We get recruiting and its role in building healthy workplaces — which is why we’re proud more than 20,000 teams around the world use Workable to do exactly that. And while we take recruiting seriously, we don’t take ourselves too seriously. At Workable, you’ll find smart people who have fun, learn and innovate, and help others do the same. We brainstorm, we laugh, and, occasionally, we party (there’s a lot to celebrate), but we also appreciate people’s need for quiet time and focused work. We respect everyone, we hire the best, and make sure every experience is special.

We are growing fast and looking for an Implementation Manager to join our team!

You will be responsible for managing the implementation process of Workable's Recruiting & HR solutions for new customers, as well as consulting on custom professional services offerings. You will collaborate with cross-functional teams, including Sales, Product, and Technical Support, to ensure a smooth and successful implementation experience for our customers. Providing a top-tier implementation is key to help customers achieve value with Workable and drive retention.

This role requires strong project management skills, excellent communication and interpersonal skills, and a customer-centric mindset. You will work closely with customers in APAC to understand their needs, provide guidance on best practices, and drive successful adoption of our solutions. You will also monitor implementation timelines and milestones, and proactively address any issues or concerns that arise during the implementation process. We are looking for someone who is highly motivated, detail-oriented, and able to thrive in a fast-paced, dynamic environment.

• 3+ years of experience in customer implementation/onboarding, project management or consulting
• Knowledge of HR and recruiting processes and technology and/or SaaS products is a plus
• Bachelor's degree preferred
• Strong project management skills with the ability to manage multiple implementation projects simultaneously and prioritize tasks effectively
• Excellent communication and interpersonal skills, with the ability to build relationships with customers and navigate difficult conversations
• Analytical skills for requirements analysis and problem-solving

What you will do:

• Manage the onboarding process for new customers onto the HR and recruiting platform
• Manage customer relationships, acting as the primary point of contact for any implementation request
• Analyze customer requirements and configure the platform to their specifications
• Collaborate with internal teams (e.g., development) to implement complex configurations and custom development
• Estimate project timelines and plan custom development efforts as needed
• Provide ongoing product expertise and support to the sales and account management teams
• Provide ongoing professional services to existing customers, including custom development and additional configurations

Our employees enjoy benefits that make them more productive and contribute directly to the development of their professional skills. We want to be able to attract the best of the best and make sure they keep getting better. On top of an exciting, vibrant and intellectually challenging workplace, we are offering:

• CPF
• Health and Wellness Benefits Allowance
• Cell phone allowance
• Generous holiday allowance
• Apple gear, and access to the best productivity and training tools
• Annual retreats in awesome locations

Workable is most decidedly an equal opportunity employer. We want applicants of diverse background and hire without regard to race, color, gender, religion, national origin, ancestry, citizenship, disability, age, sexual orientation, or any other characteristic protected by law.

Benefits of working as a Implementation Manager APAC in singapore, Central Singapore, Singapore:

● Career Growth Potential
● Rapid Progression
● Leading Industry Pay