Information Security (Network) Consultant - with Growth Opportunities

We are searching for a focused Information Security (Network) Consultant to join our talented team at Xcellink Pte Ltd in Singapore, Singapore, Singapore.
Growing your career as a on_site Information Security (Network) Consultant is a fantastic opportunity to develop fundamental skills.
If you are strong in creativity, emotional intelligence and have the right passion for the job, then apply for the position of Information Security (Network) Consultant at Xcellink Pte Ltd today!

• Manage, configure and upgrade a wide variety of security technologies (e.g. FW, UTM, IDS/IPS, SWG/SEG, VPN, EPP, DLP, ATP, 2FA, PAM, etc.)
• Respond managed security technologies fault alerts and/or customer escalation
• Use strong fundamental knowledge (e.g. TCP/IP) and product-specific knowledge to perform troubleshooting on common technical issues on the managed security technologies
• Perform escalation to internal product domain experts and/or external product vendors
• Work with internal experts/external vendors to resolve technical issues
• Prepare Incident Reports on high severity incidents
• Respond to inbound Change Requests (CRs), Service Requests (SRs), Queries on managed security technologies, in a timely manner (within stipulated SLA).
• Perform regular configuration backups on managed security technologies

Plan and coordinate Maintenance Windows with customer on necessary software patching and version upgrades.

• Create and update technical documentations on managed security technologies
• Generate monthly reports according to service scope requirements
• Adhere to policies, procedures and security best practices
• Resolve problems independently and understand escalation procedure

Bachelor’s degree / Polytechnic Diploma in Computer Science, Information Technology or Information System

• At least 2 years’ working experience in IT Infrastructure Operation and/or Support
• Sound fundamental knowledge on IP networking (e.g. TCP/IP, routing, etc.) and operation systems (e.g. Windows, Linux, etc.)
• Strong critical thinking and problem-solving skills and a passion for information security
• Fluent communicator in both written and spoken English; Good interpersonal skills

Benefits of working as a Information Security (Network) Consultant in Singapore, Singapore, Singapore:

● Excellent benefits
● Advancement opportunities
● Advantageous package