Insights Manager (6-Month Fixed-Term Contract Paternity Cover)

About Isentia

Isentia (a Pulsar Group company) is Asia-Pacific’s leading media intelligence company. We empower over 6,000 clients worldwide—including iconic brands like Apple, Coca-Cola, Pfizer, and HSBC, alongside major government bodies in Singapore, Australia, and the UK.

With a team of 1,000+ experts and advanced AI-driven technology, we monitor over six million data sources across social media, mainstream news, search, and first-party data to deliver real-time insights and deep media analysis.

The Role

We are seeking a dynamic, results-driven Insights Manager to join our Singapore team on a 6-month fixed-term contract to cover a paternity leave.

In this leadership role, you will guide our Insights team in delivering high-impact, measurement-based media content analysis. You will work closely with major clients, partner with internal sales and account management teams to drive revenue, and foster a high-performing analyst team.

Key Responsibilities

Team Leadership & People Management

• Lead, coach, and mentor a high-performing team of Insights Analysts and Data Specialists.

• Set clear KPIs, provide ongoing feedback, and nurture talent through individual growth plans.

• Drive team productivity, morale, and smooth daily operations.

Client Engagement & Business Development

• Serve as a trusted advisor to key clients across government and corporate sectors, translating complex data into actionable business insights.

• Partner with New Business and Account Management teams to support sales opportunities and client retention.

• Present impactful findings and educate the communications industry on best practices in media measurement.

Operations, Quality & Innovation

• Oversee resource allocation, account setups, coding, charting, and report production to ensure reliable delivery.

• Uphold strict quality control standards across all report deliverables.

• Identify opportunities to streamline workflows and integrate technology (including GenAI enhancements) to boost efficiency.

What We Are Looking For

Requirements & Experience:

• Experience: 3 to 5 years in media intelligence, research, communications, or a related industry, with at least 3 years of team management experience.

• Education: Degree in Communications, Communications Research, Business, or related Social Sciences.

• Technical Skills: Strong analytical mindset with the ability to turn complex media data into clear strategic stories. Experience in B2B consultative selling environments is a strong plus.

• Tool Proficiency: Experience with data visualization tools, dashboards, and advanced MS Office (specifically Excel pivot tables).

• Communication: Exceptional verbal and written English skills with strong presentation capabilities. Proficiency in additional languages is a plus.

• Leadership Style: Hands-on problem solver, highly organized, and calm under pressure with minimal supervision.

Why Join Us?

This is an exceptional opportunity to lead a talented team, work with world-class brands, and showcase your leadership capabilities in a high-visibility role within a leading APAC media tech firm.