International Business Manager

Domino’s Pizza, which began in 1960 as a single store location in Ypsilanti, MI, has had a lot to celebrate lately: we’re a reshaped, reenergized brand of honesty, transparency and accountability – not to mention, great food! In the rise to becoming a true technology leader, the brand is now consistently one of the top five companies in online transactions and 65% of our sales in the U.S. are taken through digital channels. The brand continues to ‘deliver the dream’ to local business owners, 90% of which started as delivery drivers and pizza makers in our stores. That’s just the tip of the iceberg…or as we might say, one “slice” of the pie! If this sounds like a brand you’d like to be a part of, consider joining our team!

• Location: 8 Marina View, Asia Tower 1, Singapore 018960
  • Local Singapore candidates are preferred
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The Domino’s Pizza team in Singapore is seeking an International Business Manager that will be responsible for driving business results within an assigned region/market (Thailand, Vietnam, Sri Lanka, Bangladesh, Nigeria, Ghana, Kenya, Mauritius)

This is a great opportunity for someone who has experience providing support, leadership, and coaching to franchisees at functional management up to C-suite level on the state of the business.

In this role, you will:

• Be Accountable for managing the Franchisee relationship, achieving Sales, EBITDA and Development targets, and driving/leading change for success. 
• Achieve Regional objectives in the areas of new unit store growth, sales and profitability by ensuring flawless execution of the market specific business plan.
• Lead the overall Business Planning Process for Business Assessment, Business Review, Planning and calibrations, meeting throughout the year to ensure cross functional collaboration internally with COEs as well as externally with franchisees for ongoing business improvement efforts.
• Identify strengths and gaps in franchise ability to execute strategic plan and market objectives.
• Partner with Franchisees to develop insights using data, analytics, knowledge, and past experiences to drive short, medium, and long-term goals and business planning for their markets. As relationship owner, act as first point of contact for the Master Franchisee organization.
• Partner with COEs to provide strategic guidance and coach franchisees on market priorities and tactics for change and improvement across the business (Operations, Technology, Finance, Marketing, Supply Chain, etc.)  and achieve targeted results for business plans and initiatives.
• Establish a consistent communication cadence (written, in-person, virtual) with market(s).
• Interpret, uphold and enforce consistent execution and delivery of company strategies to ensure food safety, menu compliance, trademark protection, standards, and Franchisee Agreements.

• Bachelor’s degree, MBA preferred
• 7-10 years of work experience in a multi-unit, regional environment, directly supporting franchisees
• Regional consulting experience within retail, F&B or QSR industries is highly preferred
• Ability to read and interpret financial statements, strong analytical skills
• Proven ability to multi-task and prioritize multiple projects and requests simultaneously, within an intense, deadline-driven environment
• Self-starter with the ability to set their own agenda and deadline, capable of driving multiple workstreams both as an individual contributor and as a leader in cross-functional taskforce
• Demonstrated and successful ability to lead, motivate, hold accountable, develop, direct and achieve target results for customer group, business unit or Franchise Partner(s)
• Ability and willingness to travel up to 50% (overnight travel required)

All your information will be kept confidential according to EEO guidelines.