We are eager to add a reliable International Operations Specialist (MSAS) to join our stellar team at International SOS Singapore Pte Ltd in Changi, East Region.
Growing your career as a Full time International Operations Specialist (MSAS) is an amazing opportunity to develop fundamental skills.
If you are strong in project management, research and have the right experience for the job, then apply for the position of International Operations Specialist (MSAS) at International SOS Singapore Pte Ltd today!
About the Role
A permanent role working in partnership with medical and security experts, delivering high quality medical, security and logistical services to our members. Responding to inbound and outbound calls, emails and live chat from members travelling domestically within their home country or internationally, assisting with their healthcare, travel and security needs.
Induction date on 18 June 2024
If you enjoy helping people, have excellent communication skills, and thrive in a fast-paced environment, then we want to hear from you now.
Ideal Candidate
- Passionate about helping people with a naturally empathetic approach
- Great at building and maintaining relationships with multiple stakeholders
- Attention to detail with a commitment to adherence to policies and procedures including data protection
- Experience working in a customer centric process driven business
- Solution oriented, ability to work well under pressure with a collaborative approach in a demanding environment
- Flexibility to work as part of a rotating roster without restrictions
- Extensive experience in a customer service role with a high level of professionalism
What We Offer
- Comprehensive 12-16 weeks induction group training, a mix of classroom and on the job training, buddy system and mentoring.
- Supportive, collaborative & friendly team culture
- Structured remuneration and progression program, enabling you to grow your career within a global organization
- Collaboration with colleagues from other assistance centres located in each region to gain an international perspective and understanding on world topics and issues
- Exposure to the latest global medical and security updates and trends
Working Hours
- 13 hour shifts
- Between 7am to 8 pm or 8am to 9pm (Day shift)
- 15 working shift per month with 15 off days
- Shift are ideally 2 days on, 2 days off or 3 days on, 3 days off
- 100% work from office, no hybrid or WFH option
Location: Office based environment, next to Expo MRT
Benefits of working as a International Operations Specialist (MSAS) in Changi, East Region:
● Learning opportunities
● Rapid Progression
● Competitive salary
No CV Required
How to get there?
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