IT Admin Assistant (Temp) - Career Growth Potential

Job Description:

1. Provide technical support to end-users, resolving hardware, common software issues in office computers
2. Assist in the installation, configuration, and maintenance of computer systems, software, and peripherals.
3. Perform routine maintenance tasks such as system updates, backups, and antivirus scans to ensure the security and integrity of IT systems.
4. Assist in managing user accounts, permissions, and access controls across various platforms and applications.
5. Collaborate with IT team members and follow SOP and best practices to conduct work diligently.
6. Assist in the procurement and inventory management of IT equipment and software licenses; Issue, collect and record IT assets and resources according to onboarding, exit and replacement procedure.
7. Document IT procedures, configurations, and troubleshooting steps to maintain an up-to-date knowledge base.
8. Maintain IT server room, monitor basic network and system health and uptime by following the guideline.
9. Handle BER devices disposition, assist team members to retire EOL devices and/or Operation systems.
10. Perform other ad-hoc tasks suitable from time to time.

Job Requirement:

1. Candidate to be IT savvy preferred
2. Candidate to have minimum 1 year of working experience in IT field
3. Candidate who have IT helpdesk experience for end user support and office administration will be highly of an advantaged
4. Good interpersonal skills and have good team spirit as well as able to work independently
5. Candidate needs to be able to communicate billingually so as to communicate with Chinese counterparts