IT Assistant - Continuous Learning Opportunities

Job Highlights

5 Day Work Week

We are looking for a self motivated person with strong sense of responsibility to build a rewarding career with us

- we do not have quota at the moment. 

- no experience required (trainings provided)

- Have a service excellence attitude for users’ support matters

Responsibilities:

- First level onsite and remote technical supports for restaurant outlets and office users (POS, Desktops, Laptops, Printers, Basic Network, Mobile Devices, Video System)

- Liaise with internal IT team and external vendors on maintenance matters and second level technical support

- Assist in data entry work for various e-menu & ecommerce content management systems (training provided)

- Standby in the event of emergencies and after-hours critical support requests

- Occasional OT to standby for shop opening

- Assist in setting up new store - supervise contractors for setup of POS/ E-menu/ CCTV/ Network

- Assist in IT inventory management

- Assist in monitoring data backup

- Assist in IT administrations (paperwork & documentations)

- Any other duties as assigned