We are seeking a hardworking IT ServiceDesk Officer - ENTRY | Allowances + Cert Provided | East | Up to $2400 to join our high-achieving team at PRIMESTAFF MANAGEMENT SERVICES PTE LTD in East Region.
Growing your career as a Contract/Temp IT ServiceDesk Officer - ENTRY | Allowances + Cert Provided | East | Up to $2400 is an incredible opportunity to develop excellent skills.
If you are strong in planning, adaptability and have the right personality for the job, then apply for the position of IT ServiceDesk Officer - ENTRY | Allowances + Cert Provided | East | Up to $2400 at PRIMESTAFF MANAGEMENT SERVICES PTE LTD today!
Responsibilities:
- To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
- Be available to take calls.
- Prompt response to queries via voicemail / email / fax.
- Accurate assessment/ resolution of problems.
- Provide first level support to troubleshoot and solve technical problems.
- Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
- Coordination for employee user account administration, activation, changes, and terminations.
- Receive and answer all users' IT service request calls.
Requirements:
- Min Nitec in any discipline
- Good command in English to liaise with different entities
- Junior level position is available.
Benefits of working as a IT ServiceDesk Officer - ENTRY | Allowances + Cert Provided | East | Up to $2400 in East Region:
● Career Growth Potential
● Advancement opportunities
● Competitive salary