T

IT Support Specialist

salary Salary :

$4,500 - 6,000 monthly

icon briefcase Job Type : Full Time

Number of Applicants

 : 

000+

Click to reveal the number of candidates who applied for this job.

Let AI Supercharge Your Job Hunt!

JobCopilot scans 500,000+ company career sites daily to find jobs for you

Never miss an opportunity Save hours by auto-filling applications forms Land more interviews with tailored applications
happy man
thunder iconActivate JobCopilot

Job Description - IT Support Specialist

Job Overview

We are a dynamic trading company based in Singapore. Our IT team is essential in managing infrastructure, ensuring smooth system operations, and implementing solutions to support business needs. We are seeking a Senior IT Support Specialist to help maintain the efficiency of our IT systems and support day-to-day technical operations.

Responsibilities and Duties

Global Office IT Support

  • Provide senior-level IT support for global offices, ensuring efficient and smooth IT operations across all locations.
  • Troubleshoot and resolve complex hardware, software, and network issues, minimising downtime and disruptions.
  • Oversee the provisioning, configuration, and lifecycle maintenance of IT equipment across office environments.

System Administration & User Management

  • Administer user accounts, permissions, and Microsoft 365 services, ensuring seamless access and collaboration tools for all employees.
  • Manage IT onboarding and offboarding procedures, providing efficient setups and deactivation of access.
  • Maintain and update an accurate inventory of IT assets across global office locations.

Escalation & Leadership

  • Act as the primary escalation point for complex IT-related issues, ensuring quick resolution for regional teams.
  • Develop and implement IT support standards, documentation, and best practices across regions.

Project Management & Infrastructure Support

  • Lead and support infrastructure projects, including office expansions, system upgrades, and global IT rollouts.
  • Collaborate with external vendors to ensure consistent and high-quality service delivery.

System Monitoring & Performance

  • Monitor IT systems’ performance and reliability, identifying opportunities for improvement and optimisation.
  • Contribute to ongoing digitalisation efforts, enhancing system capabilities and efficiency.

Qualifications

  • Education: Degree or Diploma in IT, Computer Science, or a related field.
  • Experience: 5+ years of IT support experience, with at least 2 years in a senior or regional role.
  • Skills: Strong communication skills, with the ability to support cross-cultural and cross-regional teams.
  • Highly organised, self-driven, and capable of managing IT operations across multiple time zones.
  • Open to providing 24/7 IT support as required.
Original job IT Support Specialist posted on GrabJobs ©. To flag any issues with this job please use the Report Job button on GrabJobs.
Share Job
Share Job

Auto-Apply to Similar Jobs with your AI JobCopilot

thunder icon Auto-Apply with AI

Similar Jobs in Singapore

GrabJobs is the no1 job portal in Singapore, connecting you to thousands of jobs fast! Find the best jobs in Singapore, apply in 1 click and get a job today!

Mobile Apps

Copyright © 2026 Grabjobs Pte.Ltd. All Rights Reserved.