We are in search of an experienced IT/Desktop Support Engineer - [Training & Upskill Program Provided] #Entry Level to join our multidisciplinary team at PRIMESTAFF MANAGEMENT SERVICES PTE LTD in Central Region.
Growing your career as a Full time IT/Desktop Support Engineer - [Training & Upskill Program Provided] #Entry Level is a promising opportunity to develop necessary skills.
If you are strong in critical thinking, cooperation and have the right enthusiasm for the job, then apply for the position of IT/Desktop Support Engineer - [Training & Upskill Program Provided] #Entry Level at PRIMESTAFF MANAGEMENT SERVICES PTE LTD today!
Responsibilities:
- To provide accessible, timely, effective, efficient, and professional quality service to resolve problems and to delight.
- Be available to take calls.
- Prompt response to queries via voicemail / email / fax.
- Accurate assessment/ resolution of problems.
- Provide first level support to troubleshoot and solve technical problems.
- Incident tracking and first & second level resolution for all trouble calls, including those related to desktop, LAN, centralized infrastructure, Wide Area Network, and voice services related service requests.
- Coordination for employee user account administration, activation, changes, and terminations.
- Receive and answer all users' IT service request calls.
Requirements:
- Good command in English to liaise with different entities
- Candidate must possess at least NITEC/Higher NITEC
Benefits:
- Sponsor 4 IT certificates (T&C Applied)
- Annual Leave
- Medical Leave
- Insurance Coverage
- Medical Coverage
- Performance Reward
Benefits of working as a IT/Desktop Support Engineer - [Training & Upskill Program Provided] #Entry Level in Central Region:
● Company offers great benefits
● Professional Development Opportunities
● Competitive salary