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Java/J2EE Production Support

Job Description - Java/J2EE Production Support

  • Provide L2 production support for Java/J2EE-based applications.
  • Monitor application performance using tools like AppDynamics, Grafana and Kibana
  • Collaborate with developers for bug fixes, enhancements, and code deployments.
  • Participate in incident and change management processes.
  • Create and maintain support documentation, runbooks, and knowledge base articles.
  • Participate in on-call rotation and ensure SLAs are met.
  • Support deployments, patching, and configuration changes in non-prod and prod environments.
  • Develop or enhance monitoring dashboards, alerting mechanisms, and automation scripts.
  • Experience in application support or software engineering.
  • Strong knowledge of Java, Spring, REST APIs, and SQL.
  • Experience with Unix/Linux commands and shell scripting.
  • Hands-on experience with log analysis tools (Kibana, ELK, etc.).
  • Familiarity with CI/CD tools (Jenkins, Git, Maven) and deployment practices.
  • Experience working with relational databases (MariaDB, REDIS).
  • Experience working on Cloud Environments AWS.
  • Good understanding of microservices architecture and web application troubleshooting

 

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