Key Account Manager

Job Info: 

• Freight Forwarding industry 
• 80% Farming, 20% Hunting 
• Salary up to $8000 + VB + $100 Phone Allowance 
• 5 days work
• Location: East Area 

Responsibilities: 

• Responsible for growth of key accounts, whilst ensuring that client retention is effectively managed through constant engagement with company’s existing clients and operations
• Oversee and take ultimate commercial responsibility for nominated key accounts. 
• Regular service calls to key existing clients
• Responsible for quotation handling including costing and pricing
• Contract Management to ensure that accepted quotations/contracts are updated in the company’s WMS system, filed, audit-proof, and that their validity is monitored
• Monitor sales revenue per account on a monthly basis in line with company targets
• Hold and manage regular meetings with commercial and key customer service staff for review of existing business and information sharing
• Review, update and analyze system data and other relevant company reports
• Develop and manage commercial procedures and related documentation
• Responsible to coordinate and liaise with other departments in Singapore as well as other country offices for new business implementations, issues and/or disputes
• Ensure commercial team implement and review SOP’s closely with regular assessments of shipments and services rendered, with reports on conformance/non-conformance to the operations executive
  and the clients
• Account management to keep track of client’s on-going business and review with the customer service manager and team leaders
• Contract negotiations and liaise with product managers, legal department and management regarding terms, conditions, liabilities and regulatory requirements

Requirements: 

• Minimum a college degree from an internationally recognized university
• Minimum 5 years of total working experience
• Experience in the third party logistics sector and/or management experience in non-ferrous metals sector is required
• Demonstrated warehousing and logistics operations expertise
• Strong builder of relationships with interest parties
• Proven ability to work on cross-functional and multicultural teams
• Team player who can immediately inject innovation and creativity to current sales model
• Business acumen coupled with strong presentation and negotiation skills
• Customer service-oriented with an assertive and persuasive approach to work
• Possess organizational skills and ability to work in a fast-paced, deadline-driven environment
• Solid problem-solving skills and the ability to exercise critical thinking
• Able to handle company information with confidentiality and discretion
• Demonstrated track record of revenue growth and proven sales success in previous role, ideally within the warehousing and logistics industry
• Proficiency in computer software (Excel, Outlook, PowerPoint and Word)

How to apply:

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We regret only shortlisted candidates will be notified.

Shawn Long Jie Shyan 

Registration Number: R22109109

EA Licence No: 16C8004 (Elitez Pte Ltd)