Korean-speaking Account Technologist (Advanced Packaging)

Key Responsibilities\n\n * Responsible for business success from the technology point of view by management of install Base and new products Application Performance to drive Customer Satisfaction \u0026 Identify Business Risks. Responsible for managing the definition and implementation of processes and applications, to meet the customer\u2019s current and future requirements for productivity and leading edge technology, using Applied Materials products. As the customer technology expert for at least one class of processes, guides technology development and transfer. Integrates customer technology requirements into internal product roadmap.\n\n * Resolves complex field process issues utilizing systematic troubleshooting methodology. Create a mechanism to communicate issues and track progress. Use sound statistical techniques like DOEs (Design of Experiment) to quickly determine root cause and action plans. Communicates learnings from this portion to rest-of-world to strengthen the product packages.\n\n * Responsible for customer demos, including defining demo conditions, wafer processing and analyzing results.\n\n * Assists account teams in managing the customer account to enhance customer satisfaction and increase AMAT\u2019s product and technical reputation.\n\n * Works with business unit in technology development and transfer to customers including customized process development. Plans unit process sequence based on customer requirements. Negotiates process specifications with customers. Takes ownership of delivering the required solution to the customers that meets specification.\n\n * Takes the lead in positioning new technologies to customers utilizing technical information from divisions. May form strategic partnerships to evaluate new and emerging technologies and oversee joint development activities or beta-site testing programs. Makes management level presentations.\n\n * Participates in defining product strategy, identifying gaps. Provides feedback on process and hardware improvements to meet customer roadmap requirements.\n\n * Keeps abreast of new developments that directly impact unit processes. Participates in publishing in ET conferences and journals.\n\n\n\n\nRequirements\n\n * Bachelor\u2019s, Master\u2019s, or PhD in Engineering, Materials Science, Physics, or related field\n\n * Experience with semiconductor processes (e.g., CVD, PVD, Etch, CMP, Implant, Metrology, etc.)\n\n * Strong DOE, data analysis, and statistical problem\u2011solving skills\n\n * Excellent communication and customer\u2011facing ability\n\n * Ability to manage complex technical challenges and drive cross\u2011functional collaboration\n\n * Ability to travel (up to 50%) according to business needs\n\n * Ability to converse in Korean language in order to liaise and support Korean-speaking customers\n\n\n\n\nWork Location\n\n * Science Park II (Moving to Tampines in end 2026)\n\n\n\n\n## Qualifications\n\n### Education:\n\nBachelor\u0027s Degree\n\n### Skills\n\n### Certifications:\n\n### Languages:\n\n### Years of Experience:\n\n7 - 10 Years\n\n### Work Experience:\n\n## Additional Information\n\n### \n\n### Shift:\n\nDay (Singapore)\n\n### \n\n### Travel:\n\nYes, 50% of the Time\n\n### \n\n### Relocation Eligible:\n\nYes\n\n### Referral Payment Plan:\n\nEmployee Referral (Enhanced)\n\nApplied Materials is an Equal Opportunity Employer committed to diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, national origin, citizenship, ancestry, religion, creed, sex, sexual orientation, gender identity, age, disability, veteran or military status, or any other basis prohibited by law. \n