Lead, Category Management (Groceries & Non-Food)

foodpanda is part of the Delivery Hero Group, the world’s pioneering local delivery platform, our mission is to deliver an amazing experience—fast, easy, and to your door. We operate in around 65 countries worldwide. Headquartered in Berlin, Germany. Delivery Hero has been listed on the Frankfurt Stock Exchange since 2017 and is part of the MDAX stock market index.

foodpanda is the largest food and grocery delivery platform in Asia, outside of China. Operating in more than 400 cities across 11 markets, we continue to expand and grow in our core food delivery business, as well as in new verticals like grocery deliveries, with a strong tech infrastructure at our core. From our restaurants-partners, cloud kitchens and cloud grocery stores — foodpanda is just one tap away, getting everything you need into your hands quickly and conveniently!

We are looking for a Lead, Category Management (Groceries & Non-Food) to be based in foodpanda Singapore. This role will be reporting into Head, Commercial in the Q-commerce team. The Category Management team oversees the strategic planning, development, and execution of product categories within the foodpanda groceries business. You will wear many hats and meticulously plan to scale the Singapore pandamart business

The candidate should have experience analyzing new business opportunities and building strong partner relationships, driving significant top and bottom line results, and be comfortable managing multiple responsibilities within a fast-paced environment. He or she is interested in creating a world-class customer experience, stays on top of industry and competitive trends, and is able to execute at both tactical and strategic levels to achieve long-term growth.

Responsibilities:

• Act as the P&L owner across different categories (Groceries & Non-Food), possessing a complete understanding of internal and external variables that impact foodpanda business
• Ownership of team OKRs including key metrics such as Topline, Margins, NMR and shrinkage
• Develop and execute optimal category strategy, pricing, promotions, range, availability, and cost prices to expand both sales and margin
• Ensure categories have the optimal selection and strategically competitive prices in the market through local and international sourcing
• Source and build strong supplier base to negotiate terms improvement, secure supplier advertising spend, and ensure a reliable and operationally effective flow of goods.
• Work to develop new sourcing and extended range to ensure we have high quality, good value goods available to our customers year-round
• Employ data-driven decision making to drive the category. Provide insight to the commercial team and work closely with marketing and supply chain to forecast demand and ensure consistent supply
• Partner with supply chain team to manage inventory levels and wastage
• Work cross functionally with Product, Supply Chain, Sales Operations and Marketing to deliver strategic projects
• Conduct regular business reviews & JBPs with key AAA suppliers
• Deep dive into categories to understand best and worst practices and subsequently develop and execute short and long term strategies to drive category performance
• Lead and develop the team to ensure excellence in execution, to develop people skills & career development

• Bachelor’s Degree
• Minimum 8 years experience in merchandising / buying and category management / business management or consulting with a proven history of delivering results
• Proven leadership experience: Demonstrated experience managing or coordinating small teams with a focus on employee development
• Superb business judgment with a track record of successful negotiations and overall relationship management (both internal and external).
• Ability to work autonomously in a highly demanding and often ambiguous environment, with strong attention to detail and exceptional organizational skills.
• Expertise in interpreting data and providing strategic recommendations
• Fluency in English (our corporate language) and strong communication skills
• Knowledge in E-commerce is a plus
• Efficiency in using Google Workspace is a plus while mastery in using Microsoft Office is preferred