Lead, Workforce Planning, Office of Human Resources

COMPANY DESCRIPTION

Singapore Management University is a place where high-level professionalism blends together with a healthy informality. The 'family-like' atmosphere among the SMU community fosters a culture where employees work, plan, organise and play together - building a strong collegiality and morale within the university.

Our commitment to attract and retain talent is ongoing. We offer attractive benefits and welfare, competitive compensation packages, and generous professional development opportunities - all to meet the work-life needs of our staff. No wonder, then, that SMU continues to be given numerous awards and recognition for its human resource excellence.

RESPONSIBILITIES

• Strategic Workforce Planning
  • Lead the development and implementation of the University's workforce planning framework to support institutional strategy, operating priorities, and long-term workforce sustainability.
  • Partner HR Business Partners and Heads of Departments to assess current and future workforce needs, identify capability gaps, and develop aligned workforce plans.
  • Facilitate consultations on workforce initiatives, balancing stakeholder perspectives with institutional priorities and resource considerations.
  • Drive organisation-wide workforce reviews, including analysis of structure, headcount, role design, and workforce deployment.
• Workforce Analytics, Research and Insights
  • Develop and oversee workforce analytics, planning models, and management reports to support evidence-based decision-making.
  • Analyse workforce trends, including headcount, attrition, vacancies, and other key HR metrics, to inform management reporting and workforce policy reviews.
  • Monitor headcount distribution and Expenditure on Manpower (EOM) budgeting and tracking.
• Strategic Workforce Policy Reviews
  • Lead workforce planning initiatives and projects, including workforce planning exercises and manpower budget reviews.
  • Support the development and review of workforce-related policies, frameworks, and guidelines to ensure alignment with organisational needs and sound governance.
  • Recommend interventions to address workforce challenges, improve productivity, and strengthen organisational effectiveness.
• HR Planning and Cross-Functional Coordination
  • Work closely with HR Centres of Expertise and relevant stakeholders to integrate workforce planning considerations into broader HR strategies and initiatives.
• Any other duties assigned.

• Degree in Human Resources Management or equivalent with at least 8 years of relevant experience in HR, preferably with strategic workforce planning or HR analytics.
• Familiarity with Higher Education and Public Sector HR landscape:
  • Familiarity with higher education and public sector HR policies and practices.
• Analytical skills:
  • Strong strategic and analytical thinking skills, good quantitative skills with fundamental understanding of analytics.
• Stakeholder engagement skills:
  • Strong stakeholder engagement skills to engage spectrum of stakeholders, and ability to navigate diverse viewpoints and build consensus.
• Communication skills:
  • Strong verbal and written communication skills with ability to translate concept into concrete implementation plans, and communicate changes effectively to stakeholders.
• Technology proficiency:
  • Proficiency in HR analytics tools, HR enterprise systems like SuccessFactors, SAP Analytics Cloud, ability to use data visualization tools to generate insights for reporting.

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Candidates who do not possess the stipulated qualifications but have relevant work experience may still apply. Remuneration and appointment terms shall commensurate with qualifications and experience. SMU reserves the right to modify the appointment terms where necessary.