Learning & Development Business Partner, Singapore

Did you know KONE moves over one billion people every day? We employ over 60,000 driven professionals in over sixty countries worldwide joined together by a shared vision. As a global leader in the elevator and escalator industry, it is our mission to improve the flow of urban life.

Why this role?

KONE is embarking upon an exciting growth and as such we are seeking a Learning & Development Business Partner, Singapore to join our team. The role handles L&D business partnering, learning consultancy, L&D services, as well as deployment & training delivery for field, sales, leadership and apprentice programs both for KONE personnel as well as our subcontractors. This role reports to the Learning & Development Manager, Southeast Asia

What will you be doing?

• Work closely with cluster/local business leaders and HR colleagues to drive the Frontline Learning & Development agenda.
• Consult on development needs, supply L&D services and deliver selected training for the cluster/FL.
• Delivers training and deploys Learning & Development (L&D) services as defined in the cluster annual Training Plan for technical and non-technical competence development.
• Contributes to deployment of especially sales and leadership trainings and ensures via governance that Field Trainers are deploying field learning solutions.
• Manages subcontractor training for safety certificates and installation & maintenance method passports. Ensure the mandatory field certifications for safety and methods are in place and valid for all field operatives.
• Manages and has ownership of apprentice programs.
• Releases other training campaigns e.g., for safety and follows them through via the Workday LMS or other communication platforms.
• Contributes to cluster/local LT development together with Unit HR (P&C).
• Ensure relevant learning offering and L&D operational excellence across the region in alignment with FL, Area and global L&D direction.
• Manages internal trainer networks across the cluster/local.
• Manages coaching, mentoring and 360 leadership assessment actions within the local frontline.
• Communicates and follows through mandatory training reach e.g., compliance, safety, etc.
• Facilitates and promotes learner centric learning culture, runs campaigns for the local frontline.
• Focuses on field training discipline, data accuracy and KPIs transparency including improvement suggestions. Local Training Center management including asset management.
• Acts as a project manager for certain learning projects such as induction renewal.
• Challenges and consults on learning needs with clearly defined outcomes and timelines by broadening stakeholders’ views on what gets resolved with training and what is something else.
• Impacts Area and global Learning & Development by explicitly articulating cluster/local learning needs and offering feedback.

Are you the one?

• Postgraduate qualification in engineering, safety, technical or behavioral science or Minimum of 5 years of experience within Learning & Development, in field/technical context
• General knowledge in adult education, trainer experience
• Experience with multinational company and matrix organization
• Experience with training center management is a plus.
• Hands-on, able to do groundwork for strategic partnering.
• Experienced with LMS’s (Learning Management Systems)
• Excellent communication and interpersonal skills
• Project Management skills
• Be data centric and drive decisions based on learning analytics.
• Excellent command of English.

What do we offer?

• Career progression in opportunities within a global organization.
• Total reward elements that engage and motivate our employees and help us make KONE a great place to work.
• Comprehensive learning and development programs covering a wide range of professional skills.
• You are surrounded by fun colleagues and a lively working environment. The best part is all leaders are great and open-minded.

At KONE, we are focused on creating an innovative and collaborative working culture where we value the contribution of each individual. Employee engagement is a key focus area for us and we encourage participation and the sharing of information and ideas. Sustainability is an integral part of our culture and the daily practice. We follow ethical business practices and we seek to develop a culture of working together where co-workers trust and respect each other and good performance is recognized. In being a great place to work, we are proud to offer a range of experiences and opportunities that will help you to achieve your career and personal goals and enable you to live a healthy and balanced life.

Read more on https://careers.kone.com/en/