Legal Operations Manager

SHIELD is a device-first fraud intelligence platform that helps digital businesses worldwide eliminate fake accounts and stop all fraudulent activity.

Powered by SHIELD AI, we identify the root of fraud with the global standard for device identification (SHIELD Device ID) and actionable fraud intelligence, empowering businesses to stay ahead of new and unknown fraud threats.

We are trusted by global unicorns like inDrive, Alibaba, Meesho, TrueMoney, Unico ID, OLX, and more. With offices in San Francisco, São Paulo, London, Berlin, Jakarta, Thailand, Bengaluru, Beijing and Singapore, we are rapidly achieving our mission - eliminating unfairness to enable trust for the world.

Responsibilities

• Commercial Contracting and Negotiation: Draft, review and negotiate commercial agreements with global enterprise clients, partners and vendors, including technology licensing, service, data processing and confidentiality agreements, securing appropriate risk allocation on liability, indemnities, intellectual property, data usage and AI-related terms.
• Deal Review and Risk Management: Assess the legal and commercial risks of transactions across jurisdictions, including regulatory flow-down requirements from financial services clients, and provide clear recommendations to stakeholders and senior leadership.
• Urgent Matters and Disputes: Serve as the first point of contact for urgent and escalated legal matters, including client disputes, regulatory enquiries and data incidents, and coordinate an effective response with internal teams and external counsel.
• Data Protection, AI and Compliance: Oversee compliance with applicable data protection and privacy laws across the markets, advise on AI governance and emerging regulation, and maintain audit-ready compliance documentation.
• Legal Operations and AI Enablement: Use AI-enabled tools to deliver accurate work at pace, and develop templates, playbooks and processes that improve the efficiency of the legal function.

• Bachelor’s degree in Law or Business with a minor in Law.
• 5–10 years of legal experience, including at least 4 years in commercial contracting within a technology, fintech or data-driven company, or the technology practice of a reputable law firm.
• A proven track record of negotiating complex B2B agreements with global enterprise counterparties.
• Practical experience with data protection frameworks such as the DPDP Act, the GDPR or the CCPA/CPRA, and proficiency in applying AI tools in legal practice.
• Strong commercial acumen, excellent communication skills and exceptional attention to detail, with the ability to deliver under tight deadlines.