LOANS OFFICER

Responsibilities:

-To provide customer service professionally;

-To address the walk-in applicants’ queries and explain the loan process and procedures on the phone;

-To assist clients with their loan applications;

-To explain the loan contract terms and conditions in detail to clients;

-To perform general administrative and clerical duties;

-To maintain and update clients’ records;

-To handle clients’ complaints and take appropriate action to solve them.

Requirements:

-Minimum Degree and above

-Excellent verbal and written communication skills to interact effectively with clients and internal teams.

-Working Hours: 11.00AM-7.00PM (Monday to Saturday)

-Candidates must be willing to work on some weekends and public holidays