Logistics Support

Working with Sales Support:

• Confirm delivery dates and addresses with the sales support team.
• Get freight cost and transit time quotes from forwarders for the team or customers.
• Let sales support know when orders are ready for local delivery, export, or port delivery.
• Help arrange transport for deliveries and exports with forwarding agents.
• Check if there is enough stock when asked by the sales support team.
• Provide product samples or photos if requested by customers or distributors.
• Support urgent shipments needed at the last minute.

Logistics Coordination:

• Work with storekeepers to meet order picking deadlines.
• Make sure the correct items are picked and ready on time.
• Enter product serial numbers into the system (EQ order and Navision) after receiving pick tickets.
• Create delivery orders (DO) for local deliveries, with full details like size, weight, vessel name, and PO number.
• Plan and assign deliveries to drivers efficiently.
• Prepare shipping documents (like proforma invoices and packing lists) for export.
• Share shipping labels with the warehouse team.
• Arrange fumigation for wooden pallets if required for export.
• Check transporter invoices to avoid overcharges before sending to accounts for payment.
• Ensure all orders are posted in Navision so that DOs can be created.
• Build good relationships with forwarders to get better rates and service.
• Work closely and positively with storekeepers as a team.
• Help the purchasing, admin, or accounts teams when needed.