Loss Prevention Manager

JOB SUMMARY

Perform hotel security duties and procedures to ensure the safety and security of guests, employees and the property as well as the property’s assets and also part of the Company Emergency Response Team (CERT) assisting Fire Emergencies.

Setting and monitoring goals for performance and deadlines in ways that comply with company's plans and vision for the Team.  Organizing workflow and ensuring Team’s productivity is being achieved while providing coaching and Development.

 

CANDIDATE PROFILE 

Education and Experience

Must possess PLRD license with relevant employment grading;

Minimum Diploma qualification with at least 5 years of working experience in a similar capacity, in the hotel industry;

Certified First Aid Trained with CPR & AED;

 

CORE WORK ACTIVITIES

• Oversee the security department including their performance, key job responsibilities and regular training;


• Manage the develop and implementation of departmental standards, including disciplinary, or other staffing-human resources related actions in accordance with


• Company rules and policies;


• Establish good communication and good will with informal leaders and relevant members of local community;


• Ensure the all security personnel as well as hotel’s staff are adhering to P&P and security procedures;


• Prepare security plan for specific events/ functions as required for VIPs, High Profile guests, Government, Owners, Royals, etc;


• Working with Finance on controlling labour costs and expenses within the Security department;


• Assist with managing the daily activities of the security department.  Plan and organize work and schedule employees to ensure proper coverage.  Communicate and enforce policies and procedures;  


• Schedule preventative maintenance and repairs to Security equipment as needed and ensure that equipment is prepared and operational for the following day’s work;


• Initiate action to correct a hazardous situation and notify supervisors of potential dangers;


• Coordinate with the local investigator in crimes & accident handling and investigating;


• Liaise with external organisations including emergency services regarding security and safety issues;


• Assist with establishing documentation and confidential reporting systems to ensure that appropriate investigation and results are available for current litigation /settlement and future reference; 


• Ensure that the Fire Command Centre is never left unattended and attend to all alarms, medical & fire emergencies, and other similar matters;


• Be thoroughly familiar of the property layout, design, entry and exit points in order to lead and direct guest whenever possible;


• Supervise and assist Emergency drills, evacuate premises and contact appropriate emergency services if required;


• In the event of fire, be thoroughly familiar with and guided by the hotel’s emergency plan and be familiar with location of fire alarms and firefighting equipment;


• Ensure checks are conducted on fire panel, fire Hose reel, fire barriers, fire exit doors and all safety equipment to be in good working order.